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REVIEW: Pullman Bangkok Grande Sukhumvit, Deluxe Room

Pullman Bangkok Grande Sukhumvit is located walking distance from Terminal 21, which is a fantastic location given it’s at the interchange of Asoke BTS station and Sukhumvit MRT station. This provides quick access to the heart of town and also to many other new places of interests that popped up in the last few years.

Pullman Grande Bangkok Sukhumvit, Deluxe Room

When I first arrived at the hotel in the late afternoon, I was shocked at how busy and crowded the lobby was. It so happens that there was an event going on, so many of the attendees were simply loitering around lobby.

Despite that, I got to a check-in agent almost immediately. Check-in was painfully slow, and what made it even more irritating was that many other guests interrupted my check-in process with questions that rightfully belonged to the concierge’s domain (Are there any indian restaurants nearby? How do I get to this place?) and while the check-in agents dealt with these questions professionally, I was pretty much annoyed through no fault of the check-in staff.

The room

Pullman Bangkok Grande Sukhumvit, Deluxe Room

The hotel had rooms running all the way to the 26th floor, while mine was on the 16th.

I had booked myself a deluxe room, the smallest of the 7 room and suite categories available. There are larger rooms available in the hotel, as well as executive club floor rooms from the 22nd to 26th floor, but I didn’t check that out on this trip.

If you decide to pamper yourself by just going up one category to the premium deluxe room, you will get the same room, but at a higher floor and it comes with six free minibar items each day, plus one free cocktail (redeemable at the bar) and three pieces of free laundry items per stay. Not too bad for an upgrade, if you ask me!

When I first got to the room, I couldn’t work the light switch. For some reason, the card reader that activates the room power supply couldn’t read my card on the first few tries, and I managed to get it to work only after a very frustrating couple of minutes.

Pullman Bangkok Grande Sukhumvit, Deluxe Room

The room, as with many Bangkok hotels, was very spacious. At 38 square metres, the room comfortably held a king sized bed, an armchair on the side with a coffee table, a dining table and a sizeable bathroom.

The bathroom, as with many other contemporary hotel bathrooms today, boasted see-through glass panels around the bathtub. The one big plus was that if you were travelling alone, you won’t miss out on the exciting shows on Thai television.

There was also a separate shower stall right across from the bathtub, as well as a large vanity and a separate toilet stall so if you are travelling with a partner, you don’t have to worry about taking a dump in full view of your room mate.

Fully equipped bathroom, single vanity with bath tub

Pullman Bangkok Grande Sukhumvit uses Bigelow amenities, consistent with the other Pullman properties around the world.

Bigelow amenities

There are also some aspects of the rooms that I didn’t quite like. For the first time in many trips, I forgot to bring a power adapter. While you could possibly ring up housekeeping to borrow one, what really irked me was the lack of international sockets available in the room. There was only one single international socket on the work desk, while the bedside sockets were all fit for local appliances. Given that the hotel is in a prime location for international visitors, I would have imagine that having international sockets would have been a standard fit out.

Bedside telephone and wall switches

Another thing that really bugged me was the confusing electrical switches in the room. While there was a master switch by the side of my bed, it really doesn’t control all the lights in the room – all the lamps, and the toilet lights, had to be individually switched off. To make things worse, the position of the switches were not intuitive too, so you had to fiddle around before finding the right one.

The facilities

Pullman Bangkok Grande Sukhumvit is a full service hotel, offering a restaurant, bar, spa, swimming pool and fitness centre.

The fitness centre, while not expansive, packs a punch. Fairly spacious, it has ample equipment, including cardio machines, cable machines and also a full rack of dumbbells for those who love working with free weights.

Fitness centre, accessible 24 hours

The swimming pool, however, was pretty tiny. It is a reduced lap pool, and I reckon only a handful of swimmers could get some serious laps done before it becomes too crowded. There were however ample deck chairs available for a good tan provided you get good weather. I unfortunately had to put up with rather crappy weather when I was there.

Outdoor swimming pool

For people who love a good soak or steam, you’ll be happy to know that the changing rooms are very solid, boasting a jacuzzi, a steam room and a sauna. At the time I took a look there was no one using the facilities, so I figure that they may not be well utilised. A note though: the jacuzzi in the changing room is in full view of everyone else using the dressing tables, so you might feel a little awkward if you prefer some privacy.

Jacuzzi in the changing room

The in-hotel spa, the Antidot spa, offers a range of treatments at what I’d call standard hotel pricing. Their signature offering is the Siam Reviver, an aromatherapy type of massage going for THB3,400 for 90 minutes, or THB 4,300 for 2 hours. There are also regular offers going on from time to time, so be sure to check that out.

The restaurant – Atelier

Breakfast is served at the Atelier restaurant on level 2, the hotel’s anchor restaurant for all-day dining.

Atelier breakfast buffet – breads and spreads

There was a good spread of offerings for breakfast, ranging from local dishes to the standard western breakfast. A couple of live cooking stations, including an egg station and a noodle station, was also available if you prefer cooked to order items.

Atelier breakfast buffet

What was certainly interesting was a pretty extensive Japanese selection, including Japanese curry rice, sushi pieces and miso soup. I had a bit of the Japanese rice which was surprisingly on point, so it’s worth going for that if you are in a mood for something more substantial for breakfast.

Japanese curry with fried rice

The noodle station also offered up some interesting items, including a spinach noodle which was green in colour. Honestly I couldn’t really taste the difference from regular noodles.

For those who love a tipple to go with your first meal of the day, you’ll be happy to hear that there’s a do-it-yourself Bloody Mary cocktail corner. With the entire bottle of vodka on display, fill free to go crazy with your cocktail. This alone is probably worth the price of your breakfast.

DIY Bloody Mary

If you didn’t get breakfast with your room, you can always pre-purchase breakfast when you check in for about THB380++, which is still pretty much a deal.

Apart from Atelier, Pullman Bangkok Grande Sukhumvit also features several watering holes, including Vino Tapas, a cosy tapas bar, as well a deli at the lobby for the quick bites and coffee kicks.

Barbeque nights at Backyard by Pullman (photo credit: Pullman Grande Bangkok)

One unique offering by the hotel is the Backyard by Pullman, an outdoor bar that features barbeque food along with your favourite booze every Thursday, Friday and Saturday. Of course, given that Bangkok is relatively warm most of the year, this is an option you should check out during the cooler months of November to January.

Final thoughts

The Pullman Bangkok Grande Sukhumvit is what I feel an undiscovered gem: near enough to the heart of action and yet packs pretty much many things into a hotel. Even though it’s considered a four star property similar to Crowne Plaza, in terms of amenities it definitely stands out.

The hotel is also fully equipped, with enough food and beverage outlets and recreational facilities for you to hang around in the hotel all day round.

Pullman Grande Bangkok Sukhumvit

What is truly excellent is the central location. Right at the junction of Asoke BTS station and Sukhumvit MRT station, the hotel is well-placed for the traveller who wants to check out all corners of Bangkok, whether is it the cafes along Sukhumvit area, or to the night markets, or heading into the city.

The only weakness lies in my experience with the fittings, judging from my tussle with the lights in the room. This is incredibly simple to get right, but also sometimes easiest to overlook. Of course, this is an easy one to conquer, returning visitors will sure be used to it, or the hotel could simply upgrade the electricals into a better system.

Get 20% more Qantas Points when you transfer your DBS points

There is no cap on the number of bonus points you can get as long as you transfer before 30 June 2019.

DBS has introduced Qantas Frequent Flyer as a partner not too long ago, and now they are offering a promotion, offering an additional 20% bonus points for all conversions made from now until 30 June 2019.

DBS points need to be converted in blocks of 5,000 points for 10,000 Qantas points, with no cap on how many points you can transfer in each transaction. Note that the conversion fee of $26.75 will apply for each transfer.

The 20% bonus points will be credited on the 14th of each subsequent month. For instance:

Good redemption rates for Australia, Emirates

With Singapore Airlines devaluing their miles earlier this year, Qantas Frequent Flyer is now competitive in the redemption rates.

For instance, it will cost you 60,000 Qantas points for a one-way business class ticket to Sydney, as compared to Singapore Airlines’ 62,000 miles.

At the time of writing, there is also no easy way to redeem for Emirates flights and there is also a clear lack of credit card partners to credit miles into Emirates Skywards.

Qantas’ partnership with Emirates means that you can use your Qantas points to redeem for Emirates services anywhere on its network.

Alaska Mileage Plan sale is now on again: up to 50% bonus miles

Buy at least 40,000 miles at USD$0.0275 each and get 50% bonus miles.

If you are into the miles game, you will know that Alaska Mileage Plan is kind of a stray horse here that gives incredibly good value. They also run regular promotions that gives bonus miles when you buy miles from them.

The promotion

From now until 19 May 2019 11.59pm Pacific Standard Time, which is 20 May 2019 2.59pm Singapore Time, earn between 20 to 50% bonus miles when you buy miles. The bonuses go up when you buy more miles:

  • Under 10,000 miles – no bonus
  • 10,000 to 19,000 miles – 20% bonus
  • 20,000 to 39,000 miles – 35% bonus
  • 40,000 to 60,000 miles – 50% bonus

If you want to buy more than 60,000 miles, you will need to make a new transaction. Note that Alaska Mileage Plan limits members to a maximum of 150,000 miles bought each year (this includes bonus miles), unless you hold status with the programme.

What are they good for?

For the uninitiated, Alaska Air has amassed quite a good portfolio of partners to earn and redeem miles on, including Japan Airlines (JAL), Cathay Pacific, Emirates and more.

One of the most widely known sweet spot with this programme is the ability to book a quasi-return trip on JAL in business class for only 25,000 miles.

How to book the ‘return’ trip on Japan Airlines:

Japan Airlines (JAL) charges only 25,000 miles for intra-Asia itineraries involving a maximum of 1 stop, to count it as a ‘one-way’ journey. Alaska Air also allows for a stopover, i.e. staying in the intermediate point for more than 24 hours.

Using the rule above, you can technically book something like, Bangkok to Singapore via Tokyo on JAL business class, which will only cost you 25,000 miles because it is technically a one-way itinerary. All you need to do is to buy another (cheaper) ticket to Bangkok to start your journey.

Another sweet spot is that JAL allows for open-jaw booking, so you can booking something like Bangkok-Osaka, then Tokyo-Singapore in a same journey.

Return trip within Asia on JAL for only 15,000 miles in Economy, 25,000 miles in Business

Singapore Airlines have also joined them as a partner, but the partnership is limited to earning Alaska Mileage Plan miles for now. Redemption will be made available at a later date.

Good mileage programme to credit miles

I’ve credited a couple of my Qantas trips with Alaska Mileage Plan before and found it incredibly good value: Business class trips get up to 225% of the actual mileage flown.

For instance, I credited a one-way business class flight from Sydney to Singapore last year, and for the actual 3,912 miles flown, I got 8,802 miles credited after factoring in the bonuses.

Alaska Air Mileage Plan offers hefty bonuses for premium cabins

If you ever buy a revenue ticket with Emirates in business or first class, be sure to credit that in with Alaska Mileage Plan as well for hefty bonuses.

Earn rates for Emirates flights

This may be sacrilegious to some, but you can also credit your Singapore Airlines mileage to Alaska Mileage Plan as well. In business class, you can earn up to 225% of the mileage flown, so if you fly the Singapore-Newark non-stop service in business, you can earn up to 21,431 miles!

LOUNGE REVIEW: SATS Premier Lounge, Changi Airport Terminal 2

On my trip to Kuala Lumpur today, I decided to check out the SATS Premier Lounge in Terminal 2 today as I was travelling with Malaysia Airlines. As a oneworld Sapphire member, I had the use of the lounge when I travel with oneworld airlines so I thought I’d drop in to see what the lounge offered.

Changi Airport Terminal 2 has probably the weakest lounge offering out of all the terminals at Changi Airport. While the other terminals had several lounges, Terminal 2 only offers three: the SilverKris lounge is only available for Star Alliance and Singapore Airlines business and first class passengers; the DBS Asia Treasures lounge which is only accessible by DBS Treasures customers; as well as the SATS lounge which effectively served every other airline.

SATS Premier Lounge, Changi Airport Terminal 2

Access

Being the only other lounge apart from the Singapore Airlines-operated lounge, you will most likely receive access to this lounge if you were flying in business or first class with any of the airlines operating out of Terminal 2, including Malaysia Airlines, Air India and United Airlines. If you are flying with Scoot and purchased the lounge add-on, this will also be the lounge you’ll use.

Priority Pass members can also access the lounge.

The space & facility

The lounge is not huge, with a capacity of about 120 passengers at best. The space that it occupies is nominal as well. There is a main seating area that provides armchairs with side tables, complete with electrical sockets as well as USB charging ports.

Main seating area

Along one side of the lounge was a row of single-person cubicles or ‘productivity pods’, which serves as a workstation. Closer to the dining area there are two long tables, as well as some dining tables for two, available for use.

Dining area

When I stepped in at about 6pm in the evening, I was hard pressed for a seat. Almost all the armchairs were taken, and the only seating still available was at the long high tables. I took a seat at those, but it was neck-to-neck, I had complete strangers seated beside me on both sides.

In a small corner near the entrance, there was also a VIP seating area which was cordoned off. From the outside, it seemed like just a small lounge with armchair seating, with nothing special apart from its exclusivity.

Private VIP area

There was also two massage chairs in another corner, both of them which were taken up when I saw them. As I was leaving the lounge later, only one was occupied. Apparently they are pretty popular.

Massage chairs

The toilets were located within the lounge, and within each of the toilet were some shower cubicles. There was no towels available within the toilet cubicle itself, but if you needed one, they were available from the front desk.

Shower cubicles within the toilets; request for towels and toiletries at the front desk

Food & Beverage offerings

There was a buffet spread, offering a range of cold and hot items for the evening. The offering included:

  • Tomato Soup
  • Mee Goreng
  • BBQ Chicken
  • Mixed Vegetable
  • A chef’s special, which looked like basmati rice with an indian dhal or curry
Chef’s Choice

There was also a corner offering make-your-own mee soto, consisting of prepared bowls of noodles with shredded chicken and fishcakes. There was an instruction sheet on how to blanche the ingredients, and then a separate pot of broth.

Make-your-own mee soto

On the cold end, there’s a very sad looking salad bar, along with some cold cuts. There’s also a basket of bread, with an equally sad looking tray of baked cakes. Right beside it was also a big pot of mixed nuts and crackers, which seemed to be pretty popular with guests.

Salad bar

The beverage offering was a mix of dispenser drinks, and some other local canned drinks in the fridge next to the dispenser. There was also an ice and water dispenser machine between the two. The drink dispenser served up your usual Coca Cola, Coke Zero and also Sprite, but what’s in the fridge was pretty questionable: there was pineapple juice available, along with 100 Plus and tomato juice.

Fridge with beer and local drinks, as well as dispenser drinks

If you are after something alcoholic, there was a choice of Asahi and Tiger beer, both in cans, as well as red and white wines. Spirits wise, there was Johnnie Walker Black Label, Gordon’s gin as well as Smirnoff vodka.

Spirits and wines

I went to try some of the food, including the mee goreng, BBQ chicken and the mee soto. The mee goreng and BBQ chicken was really sad, and in my honest opinion if you are after quality food, you are better off dining at the food court instead.

The mee soto was saved by the broth, which was pretty tasty.

While trying to get some dispenser drink, I realised that there was no ice. I went to ask a staff, who sheepishly apologised and said they were out of ice at the moment.

The wines, on the other hand, was pretty crappy. I tried one of the red wines on offer – the Ochagavia Cabernet Sauvignon Merlot blend – which I immediately poured away after taking a sip.

Final thoughts

The lounge is a functional space, but definitely lacking a lot in quality in terms of its offering, from ambience, layout to the food and beverage options. My view is that the lounge is so busy and seemingly popular currently because it has no real competitor in the terminal, so many of the airlines are taking up only because there is no alternative.

What’s baffling is the fact that this particular lounge was awarded the Best Priority Pass Lounge in Asia Pacific in 2017. The actual experience is so far from its description, it’s really not worth mentioning.

If you are flying out of Terminal 2 and has access to this lounge, I’ll recommend that you use it only because you need a space to rest or to get some work done. For those flying with Star Alliance airlines, including Lufthansa, Swiss, United, Air India, you should head to the Krisflyer lounges instead.

For those after some decent food before your flights, you are honestly better off eating within the terminal before heading off to your flight. And if you are flying with Scoot and contemplating buying the lounge add-on, DON’T.

If you hold a Priority Pass membership, do check out TGM instead, which offers higher quality food and beverage options as compared to the SATS lounge.

Location and operating details

Location: Changi Airport Terminal 2, Transit Area (after immigration), Level 2 (closer to E pier)
Hours: 24 hours
Food and beverage: Yes
Alcohol: Yes
Showers: Yes
Business Centre: No

Spend S$300 at Hilton properties and get S$60 back with your American Express cards

American Express is currently running an offer targeted at select Amex cards, offering a S$60 credit when you spend a minimum of S$300 at any Hilton hotels.

Hilton Promotion

The spend can be made either through a prepaid reservation directly on Hilton.com, through the Hilton app, or even through a phone reservation with Hilton. However, food and beverage spending in a bar or restaurant within a Hilton property is excluded, unless this is charged to the room and settled upon check-out.

The offer is valid for stays in participating properties located in Australia, Mainland China (Beijing, Guangzhou, Sanya, Shanghai, Shenzhen), Hong Kong, India, Japan, New Zealand, Singapore & Thailand.

For those holding the Platinum Card, you will be targeted with an even better offer: spend S$500 and get back S$200 in credit.

How to sign up?

To sign up for the deal, simply log into the Amex app or into your online account, and look under “Offers”. The offer is only valid for the first 10,000 cardmembers who sign up. Each member who signed up successfully will be eligible to use the offer three times up to 30 September 2019, so hurry!