Tag: Wuhan

  • Wuhan Virus: Status of all Singapore-China flights

    Wuhan Virus: Status of all Singapore-China flights

    With connections from Singapore to over 20 cities in China, which flights are still operating, and which are not?

    Note: This is a developing article, updates will be made periodically.

    Last update: 10 Feb 11pm, Singapore Time:
    – Further reductions to Singapore Airlines & Silkair services to China


    Update on 5 February 10am, Singapore Time:
    – Update to Scoot in-flight services to Macau & Hong Kong
    – Update to Jetstar schedules

    The Wuhan coronavirus (nothing to do with Corona beer, guys) is definitely making everyone sit up and mask up, with many countries issuing travel advisories to defer or cancel non-essential travel to China.

    Some airlines, such as British Airways and Qantas, have gone a step further to cancel all flights to China, so if you still have to make that trip for one reason or another, it can be pretty confusing trying to find out how and if you can still get in.

    Last update as of 10 Feb

    Singapore Airlines have announced further cuts to their flights following a plummeting of demand to Mainland China, despite efforts to maintain connectivity.

    Their statement below:

    As a result of the novel coronavirus outbreak, demand for air travel between Singapore and China has declined significantly.

    Singapore Airlines and SilkAir will be further rationalising our flights to China temporarily. Services to some destinations will be temporarily suspended until the situation improves. Details of the affected flights can be found here.

    The Singapore Airlines Group has had a long history of operating to China. There are still many Singaporeans working and living in China now, many of whom will still require connectivity between Singapore and China. As the national carrier, we will continue to maintain minimum connectivity to the key cities of Beijing, Shanghai, Guangzhou and Chongqing for now despite the reduced demand.

    Singapore Airlines, 10 Feb

    With Singapore’s DORSCON Level now at ‘Orange’ and with more local cases than imported cases, some countries have started issuing travel advisories against travelling to Singapore. These include:

    • Kuwait
    • Qatar
    • Sarawak in Malaysia – with a mandatory 14-day quarantine

    Latest update as of 5 Feb

    Singapore-based low cost carriers (Jetstar Asia & Scoot) have suspended all Mainland China flights from 8 Feb to 29 Mar (Scoot) or 31 Mar (Jetstar Asia).

    Jetstar has announced extended suspension up to end May for its Shantou and Haikou flights. Jetstar also announced that it will terminate its Hong Kong service (for commercial reasons), and will bring forward the termination date to 15 Feb.

    Scoot will suspend all in-flight sales (food, beverage and duty-free items) for services to Hong Kong and Macau as well.

    Singapore Airlines have reduced capacity drastically, so if you still need to travel to China, please check with the airline before your travel. (My advice: don’t travel!)

    Chinese carriers have also drastically reduced services into Singapore. Air China is the only one that has officially published cancellations, while China Eastern and China Southern seem to be reviewing flights on a daily basis.

    Spring Airlines have cancelled its daily Singapore-Shanghai service until end of Feb.

    Entry restrictions

    As of 2 Feb, several countries have announced entry restrictions for Chinese nationals, and/or foreigners who have been to mainland China in the preceding 14 days. Most countries will still allow foreigners on long term visas (e.g. student visas, work passes, etc) to enter, subject to a 14-day quarantine. Check with individual countries for more info.

    The countries and territories who have initiate a temporary ban include:

    • Singapore
    • Australia
    • Canada
    • Hong Kong SAR
    • India
    • Indonesia
    • Israel
    • Japan
    • Philippines
    • Myanmar
    • New Zealand
    • North Korea
    • Russia
    • Taiwan
    • USA

    Singapore’s Ministry of Health advisory

    MOH has placed the following advisory for the general public:

    Singaporeans are advised to defer all travel to Hubei Province and all non-essential travel to Mainland China.

     All travellers should monitor their health closely for two weeks upon return to Singapore and seek medical attention promptly if they feel unwell. Travellers should inform their doctor of their travel history. If they have a fever or respiratory symptoms (e.g. cough, shortness of breath), they should wear a mask and call the clinic ahead of the visit.

    Travellers and members of the public should adopt the following precautions at all times:
    ·       Avoid contact with live animals including poultry and birds, and consumption of raw and undercooked meats;
    ·       Avoid close contact with people who are unwell or showing symptoms of illness;
    ·       Observe good personal hygiene;
    ·       Practise frequent hand washing with soap (e.g. before handling food or eating, after going to toilet, or when hands are dirtied by respiratory secretions after coughing or sneezing);
    ·       Wear a mask if you have respiratory symptoms such as a cough or shortness of breath;
    ·       Cover your mouth with a tissue paper when coughing or sneezing, and dispose the soiled tissue paper in the rubbish bin immediately; and
    ·       Seek medical attention promptly if you are feeling unwell.

    Ministry of Health website

    Full list of flight status out of Singapore

    Here’s a list of airlines and the current status of the services from Singapore, sorted according to airlines:

    Click to go directly:

    Singapore Airlines

    DestinationAirport codeFlightStatus
    BeijingPEKSQ800/805Cancelled between 4 to 16, 25 to 28 Feb
    Cancelled from now until 28 Mar
    SQ806/801Cancelled all days in Feb except 2 & 3 Feb (SQ806), 3 & 4 Feb (SQ801)
    Cancelled from now until 28 Mar
    SQ802/807Cancelled on 5, 7, 10 Feb
    ShanghaiPVGSQ826/827Cancelled between 4 to 16 Feb
    Cancelled from now until 28 Mar
    SQ828/831Cancelled all days in Feb except 2 & 9 Feb
    Cancelled from now until 28 Mar
    SQ830/833Operating as per normal
    SQ836/825For the month of Feb:
    SQ836 only operating on 2, 3, 17, 18 Feb
    SQ825 only operating on 3, 4, 18, 19 Feb

    Cancelled from now until 28/29 Mar
    GuangzhouCANSQ850/851Only operating on the following days:
    Feb: 2, 3, 5, 10, 16, 17, 19, 21, 23, 24, 26, 28 Feb
    Mar: Mon, Wed, Fri

    SilkAir

    DestinationAirport codeFlightStatus
    ShenzhenSZXMI962/961Only operating on 10 Feb, then cancelled until 28 Mar
    MI968/969Cancelled until 28 Mar
    MI966/965Only operating on 16 Feb, then cancelled until 28 Mar
    XiamenXMNMI922/921Only operating on 10 Feb & 15 Feb, then cancelled until 28 Mar
    ChengduCTUMI938/937Cancelled from now until 28 Mar
    ChongqingCKGMI972/971Only operating on 14 Feb, 17 Feb, 24 Feb, 2 Mar, 9 Mar, 16 Mar, 23 Mar
    MI976/975Cancelled from now until 28 Mar
    MI980/979Cancelled from now until 28 Mar

    Scoot

    DestinationAirport codeFlight(s)Status
    Harbin HRBTR154/155Suspended between 5 Feb – 28 Mar
    HangzhouHGHTR188/189Suspended between 5 Feb – 28 Mar
    ShenyangSHETR156/157Suspended between 5 Feb – 28 Mar
    Xi’anXIYTR134/135Suspended between 5 Feb – 28 Mar
    NanningNNGTR114/115Suspended between 5 Feb – 28 Mar
    ZhengzhouCGOTR116/117Suspended between 5 Feb – 28 Mar
    NingboNGBTR176/177Suspended between 5 Feb 8 Feb – 28 Mar
    JinanTNATR172/173Operating on 3 & 7 Feb,
    suspended between 5 Feb 8 Feb – 28 Mar
    NanchangKHNTR112/113Suspended between 5 Feb 8 Feb – 28 Mar
    WuxiWUXTR170/171Suspended between 5 Feb 8 Feb – 28 Mar
    ChangshaCSXTR124/125TR124 operating on 3 & 7 Feb,
    TR125 operating on 4 & 8 Feb,
    suspended between 5 Feb 8 Feb – 28 Mar
    FuzhouFOCTR174/175Reduced from 4x weekly to 2x weekly,
    operating on Wed & Sun between 1 Feb to 28 Mar

    Operating only on 2 Feb & 5 Feb,
    suspended between 8 Feb – 28 Mar
    GuangzhouCANTR100/101
    TR106/107
    TR100/101 cancelled;
    TR106/107 operates daily as usual

    TR106/107 operating daily as usual until 7 Feb,
    suspended between 8 Feb – 28 Mar
    HaikouHAKTR118/119Reduced from 4x weekly to 2x weekly,
    operating on Thu & Sat between 4 Feb to 28 Mar

    Operating only on 6 Feb,
    suspended between 8 Feb – 28 Mar
    KunmingKMGTR162/163Reduced from 4x weekly to 2x weekly,
    operating on Thu & Sun between 11 Feb to 28 Mar

    Suspended between 8 Feb – 28 Mar
    NanjingNKGTR180/181
    TR182/183
    TR184/185
    TR182/183/184/185 cancelled;
    TR180/181 operating Tue, Thu & Sat
    between 11 Feb to 28 Mar

    TR180/181 operating 2 to 6 Feb,
    TR182/183 operating 7 Feb,
    suspended between 8 Feb – 28 Mar
    QingdaoTAOTR186/187Reduced from 6x weekly to 3x weekly,
    operating on Tue, Fri & Sun between 5 Feb & 28 Mar

    Operating on 2, 4, 7 Feb,
    suspended between 8 Feb – 28 Mar
    TianjinTSNTR138/139Reduced from daily to 2x weekly:
    operating Tue & Sat from 1 to 29 Feb,
    operating Wed & Sun from 1 to 28 Mar

    Operating 4 Feb,
    suspended between 8 Feb – 28 Mar
    MacauMFMTR902/903
    TR904/905
    TR902/903 cancelled;
    TR904/905 operates daily as usual
    WuhanWUHTR120/121Suspended between 23 Jan – 28 Mar

    Scoot will also be reducing in-flight services on flight to Hong Kong & Macau from 5 Feb to 28 Mar. There will be no sale of food and duty-free items in flight, but instead all customers will be provided with a food pack and water.

    All pre-paid meals and items will be refunded to the customer’s original mode of payment.

    Jetstar Asia

    DestinationAirport codeFlightsStatus
    GuiyangKWE3K827/828Suspended from 31 Jan to 31 Mar
    HefeiHFE3K885/886Suspended from 31 Jan to 31 Mar
    XuzhouXUZ3K831/832Suspended from 31 Jan to 31 Mar
    HaikouHAK3K817/818Operating as usual until 7 Feb 8 Feb,
    suspended from 8 Feb 9 Feb to 31 Mar 31 May
    ShantouSWA3K823/824Operating as usual until 7 Feb,
    suspended from 8 Feb to 31 Mar 31 May

    Jetstar has earlier announced that it will be terminating its Hong Kong service, and this will be brought forward to be effectively 15 February.

    Air China

    DestinationAirport codeFlightsStatus
    BeijingPEKCA775/776Suspended between 3 to 29 Feb
    CA969/970Operating as usual
    ChengduCTUCA403/404Suspended between 2 to 29 Feb

    China Eastern

    All flights from China (Shanghai, Changchun, Yantai) are mostly cancelled. While some of these flights still appear as ‘scheduled’, no tickets are bookable and it seems like the cancellations are reviewed daily.

    China Southern

    Select flights from Guangzhou are cancelled, reviewed daily. On average about 50% of the flights are cancelled.

    Other Chinese carriers

    Spring Airlines

    DestinationAirport codeFlightsStatus
    ShanghaiPVG9C8549/8550Suspended between 3 to 29 Feb

    Juneyao Airlines

    DestinationAirport codeFlightsStatus
    ShanghaiPVGHO1397/1398
    HO1605/1606
    Suspended between 3 to 29 Feb

    Cathay Pacific

    Cathay Pacific has announced the following cancellations from Hong Kong:

    Destination (from Hong Kong)Airport codeStatus
    HangzhouHGHSuspended from 2 Feb to 28 Mar
    NingboNGBSuspended from 2 Feb to 28 Mar
    WenzhouSuspended from 2 Feb to 28 Mar
    SanyaSYXSuspended from 2 Feb to 28 Mar
    HaikouHAKSuspended from 2 Feb to 28 Mar
    GuangzhouCANSuspended from 5 Feb to 28 Mar
    ChongqingCKGSuspended from 5 Feb to 28 Mar
    WuhanWUHSuspended from 21 Jan to 31 Mar

    Changes, cancellation and rebooking policies

    Of course, with such a volatile situation, many airlines are offering free cancellation and rebooking options. See below for each airline’s options:

    Scoot

    For Mainland China services: Affected customers booked on affected flights will receive a 100% refund of their unused itinerary value via original mode of payment, and no further action is required. Bookings with multiple sectors that include the above stations are eligible for automated refunds as well. 

    For flights to Hong Kong & Macau: Between 1 Feb 2020 and 28 Mar 2020, there will also be ad-hoc cancellations of Singapore-Hong Kong and Singapore-Macau flights. If your flight is affected, you will receive an email from Scoot with the following options:

    • Re-book the flight to a later travel date (within 14 days from original flight date) with same origin and destination, subject to availability, with change fee and fare difference waived.
    • 100% refund of unused itinerary value via original mode of payment.

    Customers with flight bookings made before 29 January 2020 (travel period till 29 February 2020) to/from Hong Kong and Macau, whose flights continue to operate as scheduled but wish to change their travel plans, may contact our Facebook page or Weibo page or Call Centre page to avail of the following options:

    • Re-route to another Scoot destination (travel date up to 31 May 2020), subject to availability. Change fee will be waived, fare difference applies.
    • Re-book the flight to a later travel date (up to 31 May 2020) with same origin and destination, subject to availability. Change fee will be waived, fare difference applies.
    • 100% refund of unused itinerary value via original mode of payment.

    Singapore Airlines / SilkAir

    • Waiver of all cancellation and change fees for customers with tickets issued on or before 30 January 2020 for travel to and from Mainland China, Hong Kong and Macau from 24 January 2020 to 29 February 2020.
    • New travel date must commence on or before 31 May 2020.
    • For travel within five business days, customers should contact the Singapore reservations team at +65 6223 8888. Otherwise, please email your request to sq_support@singaporeair.com.sg.

    Jetstar

    In response to the current coronavirus infection originating in Wuhan, China, Jetstar is offering flexible options to customers booked to travel to, from and via mainland China between 24 January and 31 March 2020 (inclusive).

    Customers with bookings departing between 24 January 2020 and 31 March 2020, who no longer wish to travel, can rebook their flight to depart after 31 March free-of-charge or cancel their bookings and obtain a full refund or credit voucher.