Tag: Singapore

  • REVIEW: One Farrer Hotel, Skyline Room

    REVIEW: One Farrer Hotel, Skyline Room

    Let’s face it: when you are a local resident, a staycation in the heart of Little India is never top of mind. Why nest in the heart of a heritage site when one has plenty of choice in the Marina district, waking up to a view of the iconic Singapore skyline?

    While Little India is home to many backpackers hostels and smaller, independently-run budget hotels, many newer, more upscale hotels have also found their roots in the area in the last decade or so, including One Farrer Hotel.

    In this post:
    • About the hotel
    • Booking & check-in
    • Car parking
    • The room
    • Skyline Lounge
    • Lunch
    • Afternoon tea
    • Evening cocktails
    • Breakfast
    • The facilities
    • Final thoughts

    Truth be told, while the hotel opened to much fanfare back in 2014 as a premium medical facility in a bid to boost medical tourism, it didn’t appeal as a choice for a staycation. Room rates were sky-high then for the location: imagine a $200++ rate for a base-level room? Madness.

    Six years on with Covid-19 in the air, the hotel was definitely deprived of guests and selling its premium offering of a room with club access for only S$240, all in. Of course, we are checking it out.

    The hotel

    Opened in 2014, the hotel originally opened as One Farrer Hotel & Spa, as part of a multi-purpose complex called Connexion that includes the adjacent Farrer Park Hospital. The entire complex is owned by The Farrer Park Company, a privately held company to build and manage both the hotel and the hospital.

    One Farrer Hotel (photo credit: WGS)

    Since then, the hotel has dropped the word “Spa” from its name, ahtough the hotel still offers a very decent spa. One Farrer Hotel (and ex-Spa) is markedly different from many other hotels in Singapore. As an independent property unaffiliated to the major hotel chains, the hotel is not really a natural and popular choice for many.

    The hotel boasts of a ‘hotel-within-a-hotel’ concept, running four different ‘hotels’ housed in the same building: the Urban Hotel, Loft Apartments, Skyline Hotel, and the grandest of them all, the Sky Villas.

    These are essentially different room types within a conventional hotel, but at One Farrer, these mini-‘hotels’ are housed on different floors in the building.

    The Urban Hotel is located on the 11 to 16th floors of the hotel, featuring ‘chic contemporary’ rooms. There are three room types in the Urban Hotel: The Urban Room, a slightly bigger Urban Den and the largest being the Urban Suite.

    Loft Apartments are also located on the 11th to 16th floors, and are essentially self-contained duplex serviced apartments, complete with a living area and a kitchenette on the mezzanine level in each apartment.

    On the higher floors, there are the Skyline Hotel and Sky Villas. Both are considered the ‘executive rooms’ of the hotel, located on 18th to 20th floor of the building.

    The Skyline Hotel is situated on 18th & 19th floor, while the Sky Villas take up the top floor. Skyline Hotel also comprises three room types: the Skyline Room, the Skyline Studio and the Skyline Suite.

    The Sky Villas are the largest rooms on property: six distinctive villas, each with its own name. One key feature of the villas is that each of them carry a good number of art pieces in the suite, sourced from all over the world by the hotel owners.

    The smallest suites are the Peony Villa and Lotus Villa, both suites at 65sqm and features a single bedroom with a separate living area. Lotus Villa also features a complete library, a collection of a wide-ranging selection of visual art books, originally comprised the research library of Sculpture Square Limited, when it was located at 155 Middle Road from 1999 to 2014.

    Next on the list is the Jasmine Villa, Blue Pea and Orchid Villa, all of which are two-bedroom suites. Ranging between 95 to 105sqm, each villa has its own distinct style around the flower that it’s named after, with a subtle hint of fragrance.

    Top of the league is the Calla Lily the Presidential Villa, a two-bedroom villa spread over 200 sqm of space at the topmost level of the hotel. The villa brings out the best the hotel has to offer, featuring a composition of artwork sourced from all over the world.

    The sterling silverware is the Audubon design from 1871. The flowing designs of branches and twigs with leaves, buds, flowers and exotic birds were entirely different from anything in Amercian silver at that time. Each piece of Audubon is decorated with intricate designs adapted from 19th century Japanese bird paintings, with eight species represented. The back of each piece has complementary designs derived from Japanese flowers.

    The Persian Nain carpets were the first items selected for the Presidential Villa; together with the expansive view of the cityscape from the window, they dominate the living and dining rooms. Even the coffee table is transparent as so not to obstruct the view of the carpet. The few accents placed on the edges of the salon are specially selected to reflect the interests of one who collects for the pure enjoyment and sharing of knowledge, created by the introduction of different cultures and art influences into a harmonious whole. Two 12th and 13th century Khmer jars in unobtrusive brown glaze introduce the viewer to an era in Southeast Asia that tells the history of Indochina.

    One Farrer Hotel
    Presidential Villa

    Booking and Check-in

    One Farrer Hotel is not my among my usual list of hotels I’ll check out, so the only reason why I’d make a stay this time round was because of the TTG travel offers available during the 10.10 sale. The hotel was selling its club rooms, styled as Skyline Room, for only S$240 nett, which was an incredible steal by local standards.

    Once the voucher was purchased, all I needed to do was to write in to the hotel to make a booking, stating that I was using the TTG voucher. The hotel promptly made the booking and sent me a confirmation. I also requested for a slightly earlier check-in time at noon, which was also given without much of a hassle.

    The standard check-in time for the hotel is at 3pm, but on the day of the visit I arrived at about noon. There was hardly a soul at the lobby, and I literally walked right up to the counter and had keys in my hands in less than five minutes.

    One Farrer Hotel lobby

    Car Parking

    For those who are driving, note that the hotel and the hospital shares the same car park, which can be accessed from either facility.

    Each room is entitled to two parking tickets a day, however there are no multiple entry privileges, so you may need to plan a little if you intend to drive in and out of the hotel often.

    The room

    The Skyline Room is by no means small. At the size of 35 square metres, the room was rather generous not only in floor space, but also in volume due to its high ceilings.

    Skyline Room

    The first thing that went into my mind upon stepping into the room was how much natural light the room had. Featuring a high ceiling, the room boasted of three large full length windows with bay seats, overlooking the housing estate nearby and beyond.

    The entrance to the room was a long and narrow walkway devoid of anything else but plain white walls. Once you have taken a few steps in, you will be greeted by a king sized bed flushed against a simple yet elegant headboard and side tables.

    Skyline Room

    The work desk is a clear glass top that faces the window, with a white Geneva speaker sitting at one corner. The international power sockets, along with all the television input points were nicely built by the side of the table, making plugging in pretty convenient.

    Skyline Room working desk
    Speaker and power bar

    The minibar is located to the right of the bed, with a kettle and an illy coffee machine perched atop. Unfortunately, the hotel doesn’t stock Nespresso machines, so for those guests who like to request for capsules to bring home, you may be disappointed. However, the hotel does stock TWG teabags, so that will have to suffice as souvenirs for now.

    Kettle and coffee machine
    Coffee pods and TWG tea bags

    As usual, the minibar is emptied out due to safe management measures as laid out by the authorities. If you really need a midnight perk-me-up, the menu is available on the TV controls.

    Empty mini bar

    The bathroom takes up the space right next to the main door of the room, but the entrance to the bathroom actually faces the bed. This may be a problem for some people who prefer not having to see the bathroom interiors from the sleeping area.

    Skyline Room

    You will see that the first doorway actually doesn’t have a door, but that is where the vanity and the wardrobe area are. The wardrobe is also where you will find the in-room yukata and bathrobe, which I’ve seen many guests use when they visit the spa or the swimming pool.

    Yukata and bathrobe

    The room comes with a single wash basin which is beautifully lit, so it’s pretty ideal when it comes to inspecting your face for blemishes and going through your skincare routine.

    Skyline Room – Bathroom, single vanity

    The second doorway is to the ‘wet area’ of the bathroom, including the toilet and the shower stall. Note that the room doesn’t come with a bathtub, so if you are looking for a good soak, this will not be your choice of hotel.

    The hotel uses amenities from FreshSkinLab for its shower bath gel and shampoo. I’m not familiar with the brand, and neither is there a lot of information on its website, so I suspect this might be an in-house brand by the hotel.

    Skyline Lounge

    The most unique proposition of the Skyline Lounge is probably its marketed “five meals in a day”. Located on the 18th floor, the lounge operates from 7am to 10pm daily, offering food and beverage for guests staying at the Skyline Hotel, Skyline Villa and guests staying in the Urban Suites.

    Skyline Lounge

    The lounge is a rather cosy space (read: small), with enough seating for around 20 guests at a time. Most of the seating available are dining tables and chairs, with just one or two sets of lounge chairs and coffee teas which aren’t that comfortable to sit on anyway.

    Skyline Lounge

    The lounge is also adjacent to the Skyline swimming pool, a smaller exclusive pool for guests at the Skyline hotel and villas. In the event that the lounge is full, guests may also be seated by the pool.

    Skyline Hotel swimming pool outside the lounge

    The lounge offers five distinct light meal services a day, namely:

    • Breakfast from 7am to 11am
    • Lunch from 12pm to 2pm
    • Afternoon tea from 3pm to 5pm
    • Evening cocktails from 5.30pm to 8pm
    • Sweet & savouries from 8.30pm to 10pm

    Outside of these hours, non-alcholic beverages, coffee and tea will always be available any time between 7am and 10pm. So as you can see, you will practically get food any time of the day and going hungry is quite impossible.

    Lunch

    As it’s my first stay with this property, I tried to check out all the meal services, even though I’m hardly a big eater.

    As I arrived early at about 1pm, I was able to check in early and head to the lounge for lunch. Upon arrival at the lounge, you will need to do your SafeEntry check-in, and the lounge has also installed a temperature taking machine right at the entrance.

    Temperature taking station and SafeEntry check-in

    There is a printed menu detailing the menu of the day. While it seemed like the items are cooked to order at first glance, the reality is that the food is already prepared and kept warm at the buffet area, which are now off-limits to guests as part of the Covid-19 measures.

    Skyline Lounge – Lunch menu
    Skyline Lounge – buffet area

    To give guests a further peace of mind, all the cutlery used are wrapped in a plastic wrap and sealed with a tamper-proof sticker.

    Tamper-proof seal for cutlery

    The food was acceptable in terms of taste, but definitely not mind-blowing. Far from it, actually. It looked like fare you could get out of a factory canteen, with its equally juvenile crockery.

    Skyline Lounge – Lunch

    Afternoon tea

    The afternoon tea comprised mainly sandwiches and other finger food, but again, the quality of the food wasn’t something I would write home about.

    Skyline Lounge

    Afternoon tea comprised three savoury snacks, including a quiche, a mini-pie and a ham and cheese sandwich. There is also a tart that comes with it, which was probably the star of the afternoon tea.

    While you have to wait till evening cocktails for your alcohol fix, you will still get to enjoy a range of non-alcoholic drinks, including machine-made coffee, tea, as well as select soft drinks and juices during the afternoon tea session.

    Evening cocktails

    Evening cocktails run from 5.30pm to 8pm at the Skyline Lounge, which is one of the longest sessions in the Covid-19 era. While pre-booking is still highly encouraged, the hotel does not split the evening sessions into shorter one-hour sessions to accommodate more guests, like many other popular hotels such as Hilton and Sofitel City Centre have done.

    The food offering at the lounge is somewhat out of the ordinary, but yet nothing exciting. Here’s how it looks like:

    Skyline Lounge – Evening Cocktails

    Yes you saw right: steamed jasmine rice, along with stir fried beef, vegetables and two fried wantons. While this is fairly substantial for an evening cocktail sessions, this selection of evening cocktail snacks has placed the lounge firmly in the ‘school canteen’ category in my opinion, at least.

    There is something homely about the food, although the amount of rice dished on my plate made me feel like it’s a ploy to fill me up so I won’t go for seconds.

    Skyline Lounge offers a select of alcoholic beverage, including spirits, bottled beer and wines. Of course, if alcohol is not your thing, there’s also non-alcoholic options for you to choose from. Unfortunately the lounge didn’t offer any sparkling wine (my personal favourite), so I had to go with red wine, which wasn’t really great either.

    Skyline Lounge – Evening cocktail beverage options

    A quick tip: the wines are really not that great and fairly inconsistent. For instance, during my session, the staff had to offer me a different red wine halfway through the session because they ran out of the first one I had. You will be better off sticking to gin and tonic, as the lounge pours Hendricks which is probably the most premium spirit across what they offer.

    Breakfast

    Skyline Hotel guests can take their breakfast either at the Skyline Lounge, or at the main hotel restaurant down at the ground level.

    Not really wanting to jostle with any potential crowd, I went for the breakfast session at the lounge.

    For a somewhat small lounge, the kitchen was able to offer quite a wide range of food, as you can see from the menuL

    Skyline Lounge breakfast menu

    I went for the classic American breakfast first, which sounded like a great way to start my day. I wasn’t really thinking much in the morning, so I went with my default choice of scrambled eggs to complete the plate.

    So this arrived:

    Skyline Lounge

    Again, the items were picked from a buffet line by the lounge staff. The plating leaves much to be desired, but one could forgive if they saw how busy the lounge was in the morning, with only three wait staff buzzing around.

    My companion had the ‘daily special’ of pan-fried roti prata with two fried eggs on the side. We also shared a set of pancakes, which came with some syrup, jam and pretty decent butter. Unfortunately, both of which are pretty mediocre.

    Skyline Lounge Breakfast – Roti prata
    Skyline Lounge Breakfast – Pancakes

    The facilities

    One Farrer Hotel is a full service luxury hotel, so that means it has all the right things: a full meeting conference facility, dining and bar options, and also a wide range of recreational facility.

    Meetings

    One Farrer Hotel – Grand Ballroom

    Pre Covid-19, One Farrer Hotel has conference and meeting facilities for up to 700 people at any point in time, including a Grand Ballroom, a Garden Pavilion and three smaller meeting rooms. When first opened, the hotel had a vision to serve a specialised crowd hosting medical-related conference and meetings, mainly due to its relation to the hospital next door. Plans included live-streaming procedures from the hospital, but this proved to be difficult so the hotel has since dropped that vision.

    Regardless, the hotel is one of the few newer hotels capable of hosting large format meetings, as most of its peers are smaller properties with correspondingly smaller meeting rooms.

    Recreational

    Remember how the hotel first opened as “One Farrer Hotel and Spa“? As you may have guessed – spa was a selling proposition during its early days.

    The hotel houses Adeva Spa Retreat, a local spa brand that also manages the HANN and the lesser known Civisan brands.

    The spa is located on the 6th floor and is set amidst an oasis of lush tropical gardens, with private treatment rooms. A wide range of treatments are available, although they do come at a premium (see menu here).

    The usual relaxation facilities including steam rooms and saunas are available in the hotel, and are available for use during my stay. Note that there are capacity limits in each of the facility, so cater more time and expect to wait to use them.

    Onsen pool at Adeva Spa

    One distinct feature of the spa is the gender separated onsen pools, which are accessible through the respective changing rooms. These are also accessible free of charge for in-house guests. Note that this is not a clothes-optional facility, you will be required to wear your swimwear in these pools. I have had staff of both genders walking into the pool area for cleaning and other purposes.

    If you are using any of the spa facility, note that the spa no longer offers locker use or towels, so you will have to bring your own from your room.

    There are also several snooze chairs in the changing rooms you could use, although I found them to be too public to get any decent rest. These armchairs should have been facing the other direction, in my opinion.

    Adeva Spa – snooze zone

    The hotel also a full-sized swimming pool, spanning 50m in length for those who need to clock their laps. The poolside bar and cabanas also make for a wonderful evening pool party setup, although I hardly saw anyone at the pool throughout the day.

    Swimming pool
    Sunset bar

    As mentioned earlier, there is also a much smaller, private pool on the 18th floor, exclusively for Skyline Hotel guests. This is really more of a splash pool, incredibly popular for parents who wish to lounge, while kids go out and play in the pool.

    Skyline Lounge swimming pool

    The hotel also houses a decently-sized fitness centre on 6th floor. Accessible round-the-clock, the fitness centre is adequately fitted out with both cardio and weight training equipment.

    Fitness Centre

    Final thoughts

    One Farrer Hotel started off positioning themselves as a luxury hotel and spa, but unfortunately didn’t quite manage to do so. Even with dropping off the spa label a few years later, the hotel didn’t quite cut it as a ‘luxury, five-star’ standard that it originally envisioned themselves doing so.

    This also demonstrates the challenge of the hospitality landscape in Singapore, where independently owned and managed hotels often find it incredibly difficult to command the premium, no thanks to established properties in traditional locations such as the Marina area and Orchard that are immensely popular with tourists.

    Having said that, the hotel also failed in delivering the five-star promise: While service is impeccable, the lounge offering was really in the league of a suburban hotel in the US. The food and beverage offering was at best mediocre; I have had better fare at some of the lower tier hotels.

    The room, while comfortable, also lacked the deckings of a luxury hotel: the bathroom for one, felt more like a serviced apartment-style bathroom, built more for efficiency than a luxurious experience.

    Having said that, for what I’ve paid, the overall experience is adequate and very good value for money. I can’t be sure if One Farrer Hotel will continue to maintain this price point, but I’ll be hard pressed to pay more than S$300 for a club room at this property with no additional inclusions.

  • Singapore-Hong Kong ATB will not proceed until 2021

    Singapore-Hong Kong ATB will not proceed until 2021

    The Civil Aviation Authority of Singapore officially announced yesterday (1 Dec 2020) that the Air Travel Bubble will be further delayed

    Singapore and Hong Kong have further reviewed the COVID-19 situation in Hong Kong, and given that local unlinked cases are still high, both parties have decided to defer the commencement of the Singapore – Hong Kong Air Travel Bubble (ATB) to beyond December 2020. The exact start date of the ATB arrangement will be reviewed in late December.

    Civil Aviation Authority of Singapore, 1 December 2020

    Second deferment

    The ATB was originally scheduled to launch on 22 Nov 2020. However, Hong Kong started to see a new wave of Covid-19 cases, and at the eleventh hour, authorities from both countries announced late on eve of the inaugural flights that the ATB will be postponed by two weeks, with details to be announced this week.

    Fast forward two weeks later, we are now looking at an early 2021 launch, given that the cases in Hong Kong remain high, with the seven-day average of unlinked cases hovering above 15.

    Cancellation policies

    If you’re already booked on one of Singapore Airlines’ or Cathay Pacific’s ATB flights, both airlines now offer a full refund with all fees waived for affected customers. Alternatively, you can also rebook a different date for no fee (fare difference may apply).

    Singapore Airlines customers who no longer wish to travel on the ATB flights can request for a refund, or rebook their flights through SIA’s Assistance Request form. Any refunds will be accorded to the passengers’ original mode of payment.

    For Cathay Pacific customers, they may request for full refund, exchange the value of the ticket towards Cathay Credits, or rebook the flights free of charge. Affected customers will be preliminarily rebooked on non-ATB flights, so be sure to check your email or contact your travel agent for next steps.

    Final thoughts

    This is not completely unexpected, to be honest. Most countries with a new wave of cases often see weeks go past before the cases resolve. For Hong Kong, two weeks to resolve the fresh outbreak would have been unrealistic, and would have been risk and irresponsible on the authorities’ part if they had allowed the flights to go on.

    Seems like everyone’s going to spend New Year in their home countries!

  • Accor Black Friday sale now on, till 30 Nov 2020

    Accor Black Friday sale now on, till 30 Nov 2020

    SO Sofitel from S$174 nett, Sofitel City Centre from S$191 nett and more (fully refundable)

    Accor has launched its Black Friday sale, offering up to 50% off hotel stays. Plus, earn double rewards points for Accor ALL members if you register before your stay.

    Offer details

    The Black Friday sale runs between 26 and 30 Nov, and booking must be done directly with Accor either through their website or mobile app.  The base discount is 40% off the Best Available Rate, with an additional 10% off for Accor ALL members (more on that later).

    For stays in Singapore, Malaysia or Indonesia, your stays must be between 7 Dec 2020 and 8 Dec 2021. If you’re staying in Taiwan, Hong Kong or Macau, stay period must be between 7 Dec 2020 and 14 Mar 2021. 

    Rooms booked under these rates are fully refundable if you cancel at least 72 hours before arrival. 

    Accor Plus members will enjoy additional 10% off for a total of 50% off.

    Great deals at SO Sofitel and Sofitel City Centre

    SO/ Sofitel Singapore has earlier announced that it will be reopening in mid-December 2020 and is currently open for bookings for stays from 10 Dec onwards. 

    The lowest rate currently available is S$148++ (S$174 nett) for a base-level SO COSY room with a Accor Plus membership.

     Sofitel City Centre has been opened for staycations some months earlier, and under this promotion the cheapest room you can find goes at S$162++ (S$191 nett).

    The good news is that if you weren’t planning to head to Hong Kong over the new year, the sale rates are still available at this property for your countdown staycations.

    Final thoughts

    This is a definitely a good sale to take a look at, even if it means booking rooms for the longer horizon. No harm doing that although you need to make some upfront payment, given that these rates are fully refundable.

    We have booked some rooms for ourselves in case the Hong Kong Air Travel Bubble fails to take off, so why not do the same?

  • Conrad Centennial to reopen from 16 Dec 2020, rooms on sale from S$239 nett

    Conrad Centennial to reopen from 16 Dec 2020, rooms on sale from S$239 nett

    Hilton has launched the “Hilton Dream” sale; Hilton Singapore rooms are also available from $201 nett

    Conrad Centennial has joined the long list of hotels approved to receive leisure guests. From 16 Dec 2020, the hotel in the Marina area will reopen its doors to leisure guests once again after being shut for nearly three quarters of the year.

    Changes to lounge operations

    While the hotel will welcome guests, Executive Room guests and Hilton Honors Diamond Elite members will have to contend with some changes to operations, according to the hotel.

    Conrad Centennial will only operate one lounge at Level 31 when it reopens on 16 Dec. The poolside lounge at level 4 will be closed until further notice.

    Conrad Centennial Singapore – Level 31 Executive Lounge

    The Level 31 lounge will be opened from 3pm to 10pm daily, serving both afternoon tea and evening cocktails at the following hours:

    • Afternoon tea: 3pm to 5pm
    • Evening cocktails: 6pm to 8pm

    According to the hotel, afternoon tea will be consist of sandwiches and cakes served to the table on a stand, with coffee, tea and other non-alcoholic beverages available. In the evening, complimentary evening drinks will be served with hors d’oeuvres.

    As with Hilton Singapore, prior reservation is required to visit the lounges during both sessions. You will be able to reserve a one-hour slot for each session.

    The lounge will not be serving breakfast, so guests will have to head to Oscars for breakfast from 7am to 10.30am (weekdays) or 11am (weekends).

    Facilities

    The hotel is expected to reopen all facilities, including the fitness centre, swimming pool and on-property restaurants and bars, but do expect that capacity controls will be in place.

    Conrad Centennial Singapore swimming pool

    Hilton Big Dream, Big Savings sale

    At the same time, Hilton is running a global sale from now. The ‘Big Dream, Big Savings’ sale differs slightly from region to region, but for Asia Pacific (including Singapore) the sale runs from now until 7 Dec 2020, for stays between 26 Nov 2020 and 30 Jun 2021.

    For this sale, the rates will be up to 25% off the property’s Best Available Rate (BAR), with an additional 5% for Hilton Honors members. Unlike most of the booking terms for rooms this year, the sale will be non-refundable, but changeable up to three days before arrival.

    Conrad Centennial – From S$224++

    A quick search for stays in December see good availability at Conrad Centennial from S$224++ for weekday stays, and from S$273++ for stays on Fridays to Sundays.

    Prices in January 2021 goes down a little, starting at S$203++:

    Hilton Singapore – from $171++

    Hilton Singapore has been fairly active in its promotions since it reopened in September, especially with its Foodie Staycation deals that comes with a night’s stay and a gourmet meal for two at Opus Bar & Grill or Il Cielo.

    Under the Big Dream sale, rates begin at S$203++ for stays in December:

    If you can wait until January, the rates for Hilton Singapore goes down to S$171++ for a weekday stay, an unbeatable price:

    Final thoughts

    Hilton Honors members have long awaited for Conrad Centennial Singapore to reopen since the middle of this year. Arguably the best Hilton property in Singapore, the news of the hotel reopening in time for Christmas is greatly welcomed.

    So if you are planning to start clocking stays in 2021 to requalify for status in 2022, it might be a good time to start planning your stays with a couple of these deals now!

  • Singapore-Hong Kong ATB launch deferred by two weeks

    Singapore-Hong Kong ATB launch deferred by two weeks

    The travel bubble bursts for now, bubble slated for re-start on 6 Dec 2020

    Travellers hoping to catch the Singapore-Hong Kong air travel bubble (ATB) will now have to wait another two weeks for it to begin, as Hong Kong is facing a possible ‘fourth wave’ in Covid-19 cases.

    The ATB was originally slated to commence today (22 Nov), but a decision was made on Saturday afternoon to postpone it by two weeks given the unstable situation in Hong Kong.

    ­Hong Kong

    On Saturday (21 Nov 2020), Hong Kong saw a total of 13 unlinked cases, bringing the seven day average of unlinked cases to 3.86. While this did not reach the mutually agreed threshold of 5, both countries agreed that it would be unwise to commence the ATB at this point.

    Given the evolving situation in Hong Kong, Secretary Edward Yau and I discussed further this afternoon, and decided that it would be better to defer the launch of the ATB, by two weeks. We will review within two weeks on the new launch date and update again.

    Singapore Transport Minister Ong Ye Kung

    While the initial deferment is for two weeks, both governments are said to announce details of the new launch dates in ‘early December’.

    Hours earlier: new on-arrival test requirement in Singapore

    Just a day before the postponement was announced, Singapore has installed a new testing requirement for travellers from Hong Kong as the latest measure. Passengers travelling on ATB flights from Hong Kong to Singapore previously only needed to take a test before departing Hong Kong.

    This brings the total number of tests for a round-trip journey to four: one before departure from each point, and one upon arrival at each airport.

    Under the original arrangements of the ATB, there were only three tests required:

    1. Pre-departure test from Singapore to Hong Kong (between S$160 to S$200)
    2. On-arrival test taken upon arrival in Hong Kong (HKD499, or S$83)
    3. Pre-departure test from Hong Kong to Singapore (between HKD750 to HKD2000, or S$120 to S$325)

    There was previously no requirement to take a test upon arrival in Singapore. With the new requirement, the new requirement adds another S$196 to the costs of tests, bringing the total for a round-trip journey to at least S$600.

    The exception will be for those who have spent less than 72 hours in either city, given the pre-departure test is no longer required if the arrival test was taken less than 72 hours before the return flight.

    Children under the age of 12 are not required to take the pre-departure Covid-19 PCR test when travelling from Hong Kong to Singapore (both pre-departure and upon arrival), but is required to do so when travelling from Singapore to Hong Kong.

    It’s unclear at this moment if this fourth test will continue to be required when the ATB launches on 6 Dec 2020.

    Singapore Airlines, Cathay Pacific offer refunds

    Given such late notice of the postponement of the flights, both airlines have offered free refunds or rebooking of the flights for those hoping to travel between 22 Nov and 5 Dec.

    Singapore Airlines customers who no longer wish to travel on the ATB flights can request for a refund, or rebook their flights through SIA’s Assistance Request form. Any refunds will be accorded to the passengers’ original mode of payment.

    For Cathay Pacific customers, they may request for full refund, exchange the value of the ticket towards Cathay Credits, or rebook the flights free of charge. Affected customers will be preliminarily rebooked on non-ATB flights, so be sure to check your email or contact your travel agent for next steps.

    Seats availability very low from 6 Dec

    With the bubble deferred for two weeks, passengers who were originally planning to travel between 22 Nov and 5 Dec will be scrambling to rebook flights.

    Unfortunately, seats are scarce. On Singapore Airlines, there are no longer any seats available for booking on the ATB-designated daily flights SQ890 and SQ891 from the entire month of December. This is more likely to be a pre-emptive measure on SIA’s part, to accommodate affected customers who wish to rebook their flights.

    For Cathay Pacific, there are barely a few seats available on select days in December, but these are expected to be fully taken up with the rebookings for the coming days. However, economy class fares have breached the S$1,000 mark, with round-trip tickets for the week of 7 Dec going at about S$1,200.

    Final thoughts

    Many people have probably joked about how the bubble will burst even before it begins at one point or another, no thanks to the term ‘bubble’.

    The unfortunate thing has indeed happen, tragically hours before the first flight was slated to take off.

    With the whole world keeping an eye on how the ATB will work out, it is indeed unfortunate that the arrangement has to be postponed as a result of a potential fresh outbreak. As Singapore Transport Minister Ong Ye Kung puts it: “it is a sobering reminder that the virus is still with us”.

    Even as details of the new launch dates come up in the weeks ahead, how Hong Kong manages its cases will also be very critical. If the situation doesn’t come under control, it’s likely that the ATB will be further delayed, perhaps till 2021.

    For now, we can only wait.