All posts filed under: Loyalty

Asia Miles will no longer expire from 1 Jan 2020, with a caveat

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Asia Miles will be kept active as long as there’s an activity once every 18 months. Sounds good at first glance, but that means you need to keep your account active more often. Cathay Pacific loyalists can cheer: Asia Miles earned from 1st January 2020 will no longer expire, as long as you earn or redeem at least one mile every 18 months. Note that this will only apply for miles earned from 1st January 2020, and any miles earned before that will still expire under the current rules. Current system Under the current rules, all miles earned within a membership year will expire three years after the current membership year. For example, if your membership year (based on your sign-up month) is from April to March the following year: If you earned 10,000 miles in May 2018, they will expire in March 2022 (i.e. end of membership year in March 2020 plus three years). If you earn another 5,000 miles in December 2019, they will expire in March 2023. New system The new system …

LeClub AccorHotels is now ALL – Accor Live Limitless

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Accor has rebranded – once again – its loyalty programme as ALL, which stands for Accor Live Limitless. Earlier this year, Accor has said that it will be launching ALL only in 2020, but it seems like that has been brought forward. The key features of the new loyalty programme is supposed to include: Introducing new premium status to reward our most loyal members Enriched benefits according to our augmented hospitality strategy A worldwide connected experience to earn and burn points across the broadest range of brands in the industry, and a New digital app delivering value across work, live & play. So what’s really new? To be really honest… I’m not sure. I’ve played around with the new website. Apart from the usual booking capabilities for hotels and dining reservations, one other significant addition is probably the ability to purchase or book experiences and tours. Limitless Experiences is essentially a redemption machine, allowing you to burn Accor points for merchandise, stays or experiences. As for tours and activities, Accor has partnered GetYourGuide.com, a tour booking engine. When …

LOUNGE REVIEW: Qantas Singapore First Lounge, Singapore Changi Airport Terminal 1

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Qantas has spared no effort in publicising its plans to open a new first class lounge in Singapore since last year, and finally, it’s here. Since last week, Qantas has quietly opened the first class lounge before the official opening gala slated to happen next week. I was travelling out and was fortunate enough to be guested into the lounge. I have tried Qantas’ first class last year when it resumed the A380 service to Singapore, and was looking forward to see what the lounge here in Singapore will offer. Location of the Qantas Singapore First Lounge The brand new lounge is located at Singapore Changi Airport Terminal 1, where Qantas and Jetstar operates. For those who are familiar with the existing Qantas Singapore Lounge (which have since been rebranded as the Qantas Singapore Business Lounge), the Qantas Singapore First Lounge is located on the opposite end of the terminal, closer to the D gates. While the terminal is not huge, it will still take about a 7 to 10-minute hike to traverse between both …

Cathay Pacific partners Bamford in enhancements to premium cabins

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New collaboration the UK brand will see new amenity kits and bedding in first class and business class Cathay Pacific has refreshed its service offering in its first and business class cabins with a series of enhancements. In its PR, the airline promises the changes are geared towards “indulging passengers with an elevated premium travel experience”. Expectedly, the enhancements ride on the current wave of health and wellness focus by airlines, ranging from providing in-seat exercise videos to healthier options for in-flight menus. First class enhancements In first class, passengers will be treated with a personalised welcome note along with a hot towel and a glass of refreshing sparkling jasmine silver needle tea from their current tea partner, JING. I’m personally not a big fan of JING teas, but I’ll be curious to see how this sparkling tea will be like. In the food department, Cathay Pacific cater a range of lighter (which are supposedly healthier) options for the main and breakfast meals as well as healthy alternatives such as superfood bowls and lighter protein …

Qantas Singapore First Lounge to open doors in late November

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The much awaited first class lounge at Changi Airport Terminal 1 should open from the week of 18 November 2019 Finally we are very near to the fanfare: the Qantas Singapore First Lounge is expected to open this month, in November. The airline has earlier said that the lounge will be opened in mid to late November. Based on sources, the lounge should be opened from 18 November 2019 if there are no hiccups. Official opening on 2 December Based on a report by Executive Traveller, the official opening date of the lounge is set to be on 2 December 2019, and Qantas Chief Executive Alan Joyce will be present to officiate the opening. However, according to some sources, there seems to be a staff event over the weekend of 16 & 17 November as a trial before the doors are opened to customers on 18 November, Monday. Long awaited development As early as mid-2018, Qantas announced that it will be building a separate First class lounge for its topmost tier members, a nod to …