Tag: Cathay Pacific

  • Asia Miles programme changes from 22 June 2018: What you need to know

    Asia Miles programme changes from 22 June 2018: What you need to know

    Most people will be familiar with Cathay Pacific and their loyalty programme Asia Miles as many credit cards across Asia Pacific allow you to transfer miles into the programme, which serves as a good alternative to KrisFlyer and Singapore Airlines, especially if you travel a lot on oneworld carriers.

    In particular, Asia Miles is also rather popular with some Australians given its relatively cheaper redemption rates than Qantas Frequent Flyer. Hence this change is likely to impact many members across this part of the world.

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    Asia Miles to change earn and burn rates from 22 June 2018

    In a nutshell, here are some of the changes they will be introducing come 22 June 2018:

    Miles earned will no longer be based on distance travelled, but by distance zone, if you are travelling on Cathay Pacific and Cathay Dragon.

    Also, the exact fare class within each cabin class matters too: for the lowest fare classes, you get the least miles. Even in Premium Economy and Business, the cheapest fare class for each cabin will also get you lesser miles.

    All routes are now categorised into six different distance zones: ultra-short all the way to ultra-long. These are the same categories used by Marco Polo Club’s tier points accrual, as well as the new redemption charts (more on that below), providing more uniformity across the two programmes.

    Asia Miles Earn Chart
    Source: Asia Miles

    Asia Miles claim that members will “earn more miles on 80% of the airlines’ tickets, including to popular destinations such as Shanghai, Osaka and London.” Obviously this is written for a Hong Kong base, but let’s take a look at some of the common ones out of Singapore:

    Cabin

    Economy Premium Economy Business

    Route

    Current New Current New Current New
    Singapore- Bangkok

    878

    1800- 2000 969 2000- 2300 1098

    2500- 2700

    Singapore-
    Hong Kong

    1592

    1800- 2000 1751 2000- 2300 1990

    2500- 2700

    Singapore- Taipei

    2093

    2390- 2650 2302 2650- 3050 2616

    3310- 3580

    Singapore-
    Tokyo Narita

    3433

    3600- 4000 3776 4000- 4600 4291

    5000- 5400

    Singapore- Los Angeles

    8840

    7790- 8650 9724 8650- 9950 11050

    10810- 11680

    Singapore-
    New York

    9651

    9630- 10700 10616 10700- 14610 12064 13380- 14450

    Seems like members are generally better off for a short- to mid-haul trip out of Singapore, but not so for transpacific flights.

    If you frequent earn miles on partner airlines, the good (or bad, depending on who you are travelling with) news is that mileage earned on partner airlines remains the same.

    Asia Miles will price all redemptions as a one-way, adjusts all redemption rates

    Customers familiar wtih Asia Miles will know that it is typically cheaper to redeem a roundtrip ticket on Cathay Pacific/Dragon, but this will change come 22 June 2018.

    To simplify its redemption requirements, all redemption tickets will now be priced one-way, so a return ticket will now simply cost twice as much as two one-way tickets. Kudos to Asia Miles for being upfront in saying that long haul flights in premium cabins will now also cost more.

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    Asia Miles Standard Award Chart (source: Asia Miles)

    Also, the redemption chart is now aligned to the Marco Polo Club’s 6 categories of distances, rather than the existing 7. This is a good move because I have seen so many people being confused by the Marco Polo Club tier points earning table and the Asia Miles redemption table.

    It wasn’t clear from Asia Miles’ website, but I wrote to clarify if multi-sector itineraries (as most itineraries originating from outside of Hong Kong would be) will be priced as a sum of two sectors under the new charge, or as though its a single sector. Asia Miles confirmed in writing that it will be priced as a single sector. That means, if you are flying from Singapore to New York, it will cost you as much as flying from Hong Kong to New York. This means great value 

    Let’s compare some of the redemption rates for routes out of Singapore (one-way, in ‘000 miles) before and after the changes:

    Cabin Economy Premium Economy Business
    Route Current Standard Current Standard Current Standard
    Singapore- Bangkok 15 10 18 18 25 25
    Singapore-
    Hong Kong
    20 10 24 18 30 25
    Singapore- Taipei 20 10 24 18 30 25
    Singapore-
    Tokyo Narita
    25 22 30 30 45 45
    Singapore- Los Angeles 55 42 66 60 85 85
    Singapore-
    New York
    55 42 66 60 85 85

    (All mileage are one-way, in ‘000 miles)

    At first glance it look like you will get a better deal off almost every route (except in Business), but that’s if you only redeem one way. Now let’s take a look at redemption for a return ticket:

    Cabin Economy Premium Economy Business
    Route Current Standard Current Standard Current Standard
    Singapore- Bangkok 20 20 24 36 40 50
    Singapore-
    Hong Kong
    30 20 36 36 50 50
    Singapore- Taipei 30 20 36  36 50 50
    Singapore-
    Tokyo Narita
    45  44 54  60 80 90
    Singapore- Los Angeles 90  84 108  120 145  170
    Singapore-
    New York
    90  84 108 120 145 170

    (All mileage are one-way, in ‘000 miles)

    You will almost end up paying more for all premium classes mid- and long-haul flights. For instance, for Singapore to LA, this is at 170,000 miles return in Business (at the same level as what KrisFlyer requires), up from 145,000 miles previously.

    As a sweetener, Asia Miles has announced that they have made redemption seats more accessible, by increasing availability by 20% or more. While no one is really sure how accurate is this, a comparison of the charts do see a slight reduction in the number of miles overall.

    Asia Miles is now introducing two more levels of redemption levels – Choice & Tailor

    Obviously you should never be burning miles at these levels, but Asia Miles has now unveiled two additional levels of redemption levels with “improved availability” and also allows you to select your seat in advance. This is similar to the previous Priority Tiers 1 & 2, except that this provides a little better clarity as to what ‘perks’ these higher redemption levels accord, such as advance seat selection.

    AM-choiceaward.jpg
    Asia Miles Choice Award Chart (source: Asia Miles)

    Side note: I’m constantly amused at how seat selection is such a great tool used by airlines to encourage people to spend more money (and miles in this case).

    The skeptic in me feels that the bulk of the overall ‘improved’ award availability is going to go to the higher levels of redemption, given that at first glance Asia Miles is giving out more miles than before.

    There will be changes to partner airlines redemption rates too

    But this will be unveiled only on 22 June 2018. Based on some of the sample itineraries shown, it seems like across the board the mileage required will increase for round-trip itineraries, consistent with what it has applied for Cathay Pacific and Cathay Dragon prices.

    More to come on this on 22 June 2018.

    My take on the changes

    Overall, this change looks good at first glance, in the sense that everyone will end up earning more miles. However, with more miles flooding the market, this will also mean that the miles will lose their value over time and lead to an increase in redemption rates down the road (which is already reflected), or resulting in Standard awards being harder to find.

    Furthermore, Asia Miles is one of the few programmes (including Singapore Airlines’ KrisFlyer) that held steadfast in refusing to accord any status bonuses for Marco Polo Club elite members. Whether you are a Diamond, or a Green, you still earn the same number of miles. So this is somewhat unattractive as compared to some other programmes, such as Qantas Frequent Flyer, that awards a bonus for status holders.

    Celebrate for now, especially if you fly a lot on Cathay Pacific because you are about to get a whole lot more miles. However, if I were you I will also not hoard too many miles and try to get award availability as soon as you can – you will never know if prices will rise again.

  • Black Friday Airfare Deals from Singapore

    Black Friday Airfare Deals from Singapore

    November and December are really some of the hottest sale periods traditionally for retail, but in recent years airlines and hotel partners have also jumped on the bandwagon to offer their own irresistable (some not so) sale to customers too.

    This year for Black Friday, here’s a round up of some of the deals available:

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    Cathay Pacific two-to-go fares

    Booking period: 24 November 2017 only

    Travel period: 5 January 2018 to 30 April 2018 (except departures from Singapore on 9-18 February; 10-16 & 28-30 March)

    Return fare to Economy
    Hong Kong S$208
    Taipei S$388
    Beijing S$408

     

    Screen Shot 2017-11-24 at 8.26.37 am.png

    British Airways 

    Booking period: Now to 28 November 2017

    Travel period: Now to 31 March 2018

    Return fare to Economy Premium Economy Business
    Sydney S$684 S$1484 S$3682
    London S$1210 S$2390 S$5579
    Barcelona S$1118 S$2354 S$5355
    Amsterdam S$1123 S$2459 S$5373
    Dublin S$1135 S$2721 S$6462

     

    Screen Shot 2017-11-24 at 8.28.56 am.png

    Singapore Airlines two-to-go fares (technically not a Black Friday sale, but still on sale)

    Booking period:
    Economy class: Now to 15 December 2017 (except to Hong Kong, which ends 30 November 2017)
    Premium Economy and Business class: Now to 3 December 2017

    Travel period (blackout periods apply):
    Economy class: 1 January to 31 March 2018
    Premium Economy and Business class: 20 November 2017 to 31 March 2018

    Special conditions:
    Economy: booking must be made with OCBC cards
    Premium Economy and Business: booking must be made with Mastercard

    Return fare to Economy Premium Economy Business
    Bangkok S$208 – S$898
    Bali S$248 – S$938
    Hong Kong S$188 S$808 S$1538
    Beijing/Shanghai S$398 S$1358 S$2458
    Seoul S$588 S$1418 S$2268
    Tokyo S$628 – S$3368
    Melbourne S$628 S$1488 S$3638
    Sydney S$658 S$1498 S$3648
    London S$1028 S$2688 –
    Los Angeles S$1178 S$2638 S$5738
    San Francisco S$1318 S$2978 S$6078
  • LOUNGE REVIEW: Cathay Pacific Lounge – The Wing, Hong Kong International Airport

    LOUNGE REVIEW: Cathay Pacific Lounge – The Wing, Hong Kong International Airport

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    The Coffee Loft

    On a whirlwind business trip to Shanghai and Hong Kong, I managed to spend some time at the very much acclaimed Cathay Pacific lounge at their home base – Hong Kong International Airport.

    Cathay Pacific has a ridiculous number of lounges in HKIA itself – a grand total of six, of which two have dedicated first class lounges.

    If you need a whirlwind introduction, Lounge Buddy has a handy guide here.

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    Cathay Pacific The Wing lounge, right across Gate 2

    For this trip I went with The Wing, Cathay’s flagship lounge which was recently renovated. The double-storey lounge is located closest to the immigration counters, on the left right after immigration and security right across gate 2.

    The lounge has two sections – one for business class and oneworld sapphire members, accessible through the entrance opposite gate 2, while the first class and oneworld emerald section can be accessed directly to the left once you clear immigration into the upper floor. For business class passengers this can be quite a walk (maybe five minutes), which was the case for me.

    Upon approaching the lounge the façade looks very understated, but when you step into it, the feeling transforms. If it’s your first time into the lounge, be sure to head upstairs first if you want to hit the food directly, but if you want to have a shower stay down.

    There are several zones in the lounge, so let’s tackle them one by one.

    On the lower floor, there are the showers, and a smaller lounge with a self-service beverage bar.

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    Cathay Pacific Lounge shower suite

    I first headed to the showers to cool off before having my lunch on the upper floor. The walkway to the showers were mood-lit, leading you to an array of 24 private shower suites. There was hardly anyone taking a shower when I was there and I had plenty of rooms to choose from.

    The shower layout were standard by airport showers, but very elegantly dressed. Cathay Pacific offers up Jurlique amenities in-flight for business class customers, so similarly the Jurlique products were used in the shower rooms too.

    Unlike the Qantas lounge in Singapore, the towels are made available within the showers, and replaced after every passenger who uses a shower room. This is a lot handier than having to take one from the counter before showering.

    The upper floor is where the fun is. Going up the stairs, the First Class lounge is on the right (which will be cordoned off anyway), but on the left is a myriad of zones with different offerings.

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    Stairs to the upper floor

    The Long Bar stretches across the entire first zone you see, overlooking the gates and the aircraft stands. Not to be confused with Singapore’s Raffles Long Bar, this sleek bar serves up an extensive list of spirits, wines, classic cocktails and non-alcoholic beverages. The only downside is the choice of draught beer – there was only Tsing Tao available.

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    Long Bar – get your cocktail or champagne right here

    The famed Noodle Bar is tucked right at the end, completed with long wooden benches and well padded stools.

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    Noodle Bar

    On the menu was a selection of four made-to-order noodles and three baos (oriental buns) to choose from, and right beside the bar was a mini buffet of dim sum and other oriental treats, complete with a beverage bar where you can pick drinks, water and coffee from.

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    The Noodle Bar cook-to-order menu

    Adjacent to the Noodle Bar is the Coffee Loft, serving up barista-made coffee, along with an array of pastries and cakes to choose from. A little known secret is that this place also serves up Haagen-Dazs ice cream and the very local Hong Kong milk tea!

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    Iced latte and Haagen Dazs ice cream

    To sum it up: I love the lounge. the open top concept on the upper floor exudes a feeling of space and allowing plenty of light into the lounge during daytime, and the multi zone concept gives passengers a choice regardless of the time of the day they visit. Serving up hot favourites such as freshly cooked noodles, a comfort food for many Asians, is also a big plus point for me.

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    Elegant design, fully stocked pantry and food bar

    My only regret is the lack of time to spend in this lounge as the immigration lines were far longer than I planned for. The business class lounge is amply spacious, although there were quite a far number of passengers inside given its proximity to the immigration checkpoints.

    If you have never been into a Cathay Pacific lounge at Hong Kong airport, this is definitely a good place to start with before checking out the other lounges offered by the airline.