Tag: Featured

  • Earn both Qantas and Accor ALL points for your flights and stays from today

    Earn both Qantas and Accor ALL points for your flights and stays from today

    New partnership between Qantas and Accor lets you double-dip by earning points in both programmes for a single flight or stay

    In a partnership between Qantas and Accor that goes live today, Qantas Frequent Flyers and some Accor ALL members can now earn points in both programmes when they stay and spend at Accor hotels, or by taking a Qantas flight, under a new partnership between the airline and hospitality group.

    The partnership was first announced in November 2020, but the details are only made known today as the partnership takes off.

    First and foremost, members must sign up for an account (if they don’t already have one) with both Qantas Frequent Flyer (QFF) and Accor ALL, and link them, before they can double-dip on the points.

    All Qantas Frequent Flyer members can earn Qantas points on Accor hotel stays

    All QFF members, regardless of status, will earn 3 Qantas points per Australian dollar spent at Accor properties across Asia Pacific, including properties in Singapore. This is on top of what you will earn as an Accor ALL member.

    For instance, if you spend S$1,200 (about A$1,210) on a night’s stay at Raffles Hotel, that will rake in 3,630 Qantas points, on top of your usual Accor points based on your status.

    Earn Qantas points for your stays in Accor properties across Asia Pacific

    Eligible spend at the hotel includes all other expenses incurred during your stay, including restaurant meals, spa services, internet (where there’s a fee), room service and more.

    Note that the rate of earning is regardless of your status with both QFF and Accor ALL, the earn rate remains the same at 3 Qantas points per A$1 spent, without any status bonus.

    Select Accor ALL members and QFF members can also earn Accor points on Qantas flights

    However, earning Accor points for flights is only limited to elite members of both programmes. Eligible members are:

    • Qantas Platinum and Platinum One members, or
    • Accor ALL Gold, Platinum and Diamond status members

    For every A$10 eligible spend on a Qantas flight, all the above-mentioned members will earn 2 Accor points, with the exception of Accor ALL Gold members who will earn 1 Accor point. Again, this is on top of the usual Qantas points and status credits you will earn.

    ALL Platinum (and above) members will earn 2 ALL points per A$10 spent on eligible flights

    One very specific requirement in order to receive your Accor ALL points is that the flight must be marketed (carries a QF flight number) and operated by Qantas. So if you are flying Jetstar with a QF flight number, you are out of luck.

    Qantas defines eligible spend as “the price paid for the seat including fare and carrier charges, but excluding government imposed taxes or optional fees such as seats, bags, upgrades”.

    If you recall, Accor points are essentially a flat-rate rebate, every 2,000 points will net you 40 Euros that you can use to offset your hotel spend. As such, each Accor point is worth 2 Euro cent, or about 3 Singapore (or Australian) cents. This translate to an effective rebate of 0.3% for Accor Gold members or 0.6% for Qantas Platinum, Platinum One and Accor Platinum and Diamond members.

    Fast-track to Accor ALL Silver

    For QFF Gold or higher members who do not hold any status with Accor ALL, Accor is also offering a fast-track to its Silver tier for Qantas Frequent Flyers holding Gold status or above with just one stay.

    Accor ALL Silver is the first elite tier in its programme, with only some nominal perks. The only noteworthy benefits are a ‘priority welcome’ at select hotels, as well as a welcome drink and late checkout where available.

    Note that Accor ALL Silver is also given with the Accor Plus membership, so this fast track is not particularly attractive. Moreover, there are no additional fast-track for higher tiers, including Accor ALL Gold or Platinum.

    To link your membership between both programmes, you can head to either the Qantas website or Accor ALL website to do so.

    Link your accounts on Qantas website

    Of course, you must be members of both programmes in order to link them, but if you don’t have a membership with either, there will be a link to sign up along the way.

    Process flow to link accounts

    Final thoughts

    This partnership moves in the right direction for its members, by allowing an official double dipping in both programmes for either a stay or a flight. What this also does is to further encourage loyalty to both programmes, given that all other rival programmes now only allow you to credit points into a single programme at any point in time.

    Accor Pacific CEO Simon McGrath said this was a major milestone for the travel industry, enabling greater benefits for loyalty members across more than 1,200 Accor hotels, apartments and resorts in the Asia Pacific region.

    “We are joining forces to reward our customers, delivering exceptional travel benefits and unrivalled service for people who enjoy our two much-loved brands,” Mr McGrath said.

    “Our partnership with Accor launches at an ideal time, with domestic and international borders reopening and frequent flyers starting to plan and book their next getaway,” said Qantas Loyalty CEO Olivia Wirth.

    While Qantas points are not as highly valued as some other frequent flyer programmes, this added bonus of earning Accor ALL points may drive up the value by a little more, especially if one travels a lot within the region. The only downside is the definition of ‘eligible flights’ for the earning of Accor ALL points on Qantas flights – for Singapore-based travellers, it would be an added incentive if Jetstar flights are also included in the programme.

  • Australia opens quarantine-free travel for Singaporeans

    Australia opens quarantine-free travel for Singaporeans

    Leisure travel to Sydney and Melbourne for Singapore citizens will be possible from 21 November

    Hot off the most recent announcements that Australia and Switzerland would be added to Singapore’s Vaccinated Travel Lane (VTL) scheme, Singaporeans will be allowed to travel to select states in Australia from 21 Nov 2021, sans quarantine.

    Australian Prime Minister Scott Morrison announced at the G20 summit that Australia will be opening its borders for vaccinated Singapore citizens.

    The initial announcement last week of Australia’s addition to the VTL scheme was with a caveat: the two-way quarantine-free travel would only apply to Australian citizens, permanent residents and their families. Reciprocal arrangements for students and business pass holders was slated to be in place from late November, while leisure travel was last in the pecking order, to only take effect in December. 

    Two-way quarantine-free travel to Australia to start in November

    While Australia has yet to announce specifics for this latest development, this is what has been reported so far:

    From 8 Nov 2021, Australian citizens, permanent residents and their families will be able to travel between Singapore and Australia with no quarantine on either side, but with Covid-19 tests instead.

    Singapore Airlines has already scheduled For Eligible Passengers Only (FEPO) flights from Singapore to Melbourne and Sydney to cater to this group. 

    From 21 Nov 2021, this arrangement will be extended to Singapore citizens, as long as they board the flight from Singapore.

    Vaccination and testing requirements

    To be able to enter Australia, travellers must fulfill the following criteria:

    • Be a Singapore citizen. PRs and employment pass holders are not eligible for the time being.
    • Being fully vaccinated with a Therapeutic Goods Administration (TGA) approved or recognised vaccine, such as Pfizer, AstraZeneca, Janssen-Cilag, Moderna, Coronavac, or Covishield, at least 7 days prior to arrival in Australia. Children under the age of 12 and those who cannot be vaccinated due to a medical condition are exempted from this requirement.
    • Presenting a valid vaccination certificate in English, i.e. either the Australian Government issued International Covid-19 Vaccination Certificate (ICVC) or a paper or digital vaccination certification issued by a national or state/provincial level authority or accredited vaccination provider. In Singapore, this means a notarised vaccination certificate.
    • Completing the Australia Travel Declaration at least 72 hours before flight departure. 
    • For travellers going to Melbourne: All travellers will need to download the Service Victoria app. This allows users to check in and display their COVID-19 vaccination status. 

    Travellers going to Australia are looking at a minimum of 3-4 tests, depending on the length of travel. Both legs of the travel (i.e. Singapore to Australia and vice versa) will require a pre-departure test and an on-arrival test.

    Test (Testing Country)Testing deadlineEstimated Price
    Pre-Departure to Australia (Singapore)72 hours before departureFrom S$128
    On-Arrival in Australia (Australia)Within 24 hoursFrom A$145
    Pre-Departure to Singapore (Australia)48 hours before departureFrom A$145
    On-Arrival in Singapore (Singapore)On arrivalS$160 (before 18 Nov)
    S$125 (18 Nov and after)

    As you can see from above, the total testing costs for travelling to Australia can easily rack up to about $550. For visitors to New South Wales who are staying for longer than a week, note that you will need a second swab on Day 7, setting you back by about another $150.

    For now, you can get more information on arriving into both New South Wales and Victoria from the respective state governments websites:

    Designated VTL flights

    Travellers from Singapore to Australia may take any direct flight from Singapore to Melbourne or Sydney. This means that travellers have a choice of Singapore Airlines, Scoot and even Qantas from late November.

    However, travellers from Australia to Singapore must take designated VTL flights. Currently, only Singapore Airlines and Scoot have announced their VTL flights. Qantas and Jetstar are expected to join the VTL list in the weeks to come, although they have yet to mention anything.

    VTL flights from Melbourne

    VTL FlightDay of OpsDepartureArrivalFlight TimeAircraft
    SQ218Daily003505157h 40mAirbus A350-900
    SQ228Daily164021207h 40mAirbus A350-900
    TR19Daily19400045(+1)8h 5mBoeing 787-9
    Melbourne-Singapore VTL schedule (8 November 2021 – 26 March 2022)

    VTL flights from Sydney

    VTL FlightDay of OpsDepartureArrivalFlight TimeAircraft
    SQ212Daily090514158h 10mAirbus A350-900 /
    Boeing 777-300ER
    SQ222Daily161021208h 10mBoeing 777-300ER /
    Airbus A380-800
    TR13Tue, Thu,
    Sat, Sun
    21450310(+1)8h 25mBoeing 787-9
    Sydney-Singapore VTL schedule (8 November 2021 – 26 March 2022)

    All remaining services are non-VTL flights, including flights on Qantas and Jetstar (for now). Passengers on non-VTL flights will be subject to the prevailing SHN requirements on arrival in Singapore. 

    Qantas has earlier announced that it is restarting its flights to Singapore (from Sydney and Melbourne) from 22 Nov 21, while its low-cost arm Jetstar will fly from Melbourne to Singapore from mid December onwards.

    Flights from other parts of Australia are not part of this plan as yet, but we expect them to join the party in due course.

    A note about Australia ETA

    While Singapore citizens do not need a visa to visit Australia, you will however need to apply for an Electronic Travel Authority or ETA.

    This can previously be done via the ETA website or through travel agents, but is now no longer possible.

    Users are instead pointed to a mobile app – AustralianETA – if they are eligible for ETA under current rules and are holders of passports from the following countries/territories: Brunei, Canada, Hong Kong (SAR of China), Japan, Malaysia, Singapore, South Korea or the United States of America.

    The app can be downloaded (free) from App Store (Apple) or Google Play store (Android).

    For more information, visit this website.

    Final thoughts

    This latest announcement is somewhat unexpected in its limitation to just Singapore citizens, but as countries move towards reopening their borders, we expect this to be an interim restriction.

    It’s definitely a move in the right direction, with leisure travel to Australia now possible, adding another option to the existing suite of destinations under the VTL scheme.

    While the testing costs may seem daunting, our view is that this should be regarded as the ‘new normal’ when planning and budgeting travel costs. In time to come as the world truly lives in an endemic manner, these costs will also naturally come down, making affordable travel possible once agian.

  • Cathay Pacific discontinues waitlist for award flights

    Cathay Pacific discontinues waitlist for award flights

    You can no longer waitlist for an award flight from 22 Oct 2021 when you book with Asia Miles

    Cathay Pacific has most recently added the ability to mix miles and cash in booking Cathay Pacific tickets earlier this year, and along with it, made a small but critical change to the rewards programme.

    Asia Miles eliminates award waitlisting

    From 22 Oct 2021, you can no longer waitlist for an award ticket using Asia Miles. This function has been removed across all platforms (i.e. online or through a call centre).

    This means, awards are either available or unavailable, and if the award space runs out, you are out of luck. As a transitionary measure, existing waitlist bookings will continue to be valid. 

    Cathay Pacific business class

    If you were already on the waitlist for an award prior to 22 October 2021, that booking will continue to be valid and clear/not clear under the old system.

    Asia Miles, along with many other frequent flyer programmes such as Krisflyer, used to allow members to waitlist for an award when booking on Cathay Pacific (or Cathay Dragon). Waitlisting on Cathay Pacific was only available to Asia Miles members, so this means that members of other oneworld FFPs (e.g. Qantas Frequent Flyer or AAdvantage) won’t have priority to these seats when they become available.

    One other thing to note: while the waitlist function is removed from Standard awards, they remain available for upgrade and companion awards.

    Push for Miles Plus Cash

    Cathay Pacific’s Miles Plus Cash

    If you have has much as read through the FAQs for this change, you will notice that Cathay Pacific is pushing its members towards using their Asia Miles for cash payments through its Miles Plus Cash feature.

    In short: don’t do it.

    Miles Plus Cash is conceptually similar to buying a revenue ticket, with a fixed value for each mile you spend. This is similar to Singapore Airlines’ Mix Miles and Cash, where you can use your miles to partially offset the cost of your ticket.

    Miles Plus Cash can be used on any seat that is available for purchase in cash, if you can use cash for a seat, you can use Miles Plus Cash. The key problem with Miles Plus Cash is the value it offers (no surprises there), with you getting back no more than 1 cent per mile spent.

    Final thoughts

    The removal of the waitlist feature strikes both ends of the programme’s value: while it offers more certainty for customers (no more clinging on to hope), it also kills that very same hope of snagging an award seat closer to date, as frequent fliers are known to book award tickets pre-emptively only to cancel them later.

    Awards waitlist is nonetheless quite an important function for members: the ability to have priority of any award inventory that opens up, before members from partner programs have access to it, is important in cultivating loyalty, and this may just push members to move to other oneworld programmes instead.

    It is also evident that Cathay Pacific is agressively pushing its Miles Plus Cash, providing a lower cash burn rate for the miles out in the hands of the members. Along with this, it is likely that Cathay may tighten the supply of award availability to give that nudge.

    Let’s hope that Krisflyer doesn’t follow suit!

  • Singapore Airlines restarting Frankfurt-New York and Hong Kong-San Francisco flights

    Singapore Airlines restarting Frankfurt-New York and Hong Kong-San Francisco flights

    Singapore Airlines will resume two more fifth freedom flights in November: Frankfurt to New York and Hong Kong to San Francisco

    Singapore Airlines announced that it will reinstate two fifth freedom services to USA in November 2021, using the four-class Boeing 777-300ERs.

    The two services will resume SIA’s pre-pandemic connection between Frankfurt and New York as well as Hong Kong and San Francisco. Both these services will originate from Singapore to Frankfurt and Hong Kong respectively, before carrying on to USA.

    SIA last flew between Hong Kong and San Francisco in February 2020, and between Frankfurt and New York in March 2020, just as the COVID-19 pandemic was taking hold.

    Tapping on reopening markets

    This is the continuation of SIA’s strategy in tapping on regions with progressively relaxed border measures in recent months. SIA has earlier in the year launched intra-Europe flights between Copenhagen and Rome, and also introduced a Taipei – Los Angeles service.

    In this latest development, SIA is definitely counting on the latest development in USA, who will ease restrictions and accept fully vaccinated travellers from 33 countries once again beginning November. Singapore is on the list of countries.

    New USA services: Schedules

    The two new services commencing November are:

    SQ25/26 – Frankfurt to New York
    SQ7/8 – Hong Kong to San Francisco

    The full schedule are as follow:

    SQ7/8 – Singapore – Hong Kong – San Francisco
    (beginning 2 Nov 2021)

    Singapore – Hong Kong – San Francisco
    RouteDay of OpsDepartArriveFlight TimeAircraft
    Singapore – Hong KongTue, Thu, Sat082512254hB777-300ER
    Hong Kong – San FranciscoTue, Thu, Sat1340094012hB777-300ER
    San Francisco – Hong KongTue, Thu, Sat13001910(+1)15h 10mB777-300ER
    Hong Kong – SingaporeWed, Fri, Sun20400040(+1)4hB777-300ER

    SQ26/25 – Singapore – Frankfurt – New York JFK
    (beginning 1 Nov 2021)

    Singapore – Frankfurt – New York JFK
    RouteDay of OpsDepartArriveFlight TimeAircraft
    Singapore – FrankfurtDaily23550620(+1)13h 25mB777-300ER
    Frankfurt – New York JFKDaily082012158h 55mB777-300ER
    New York JFK – FrankfurtDaily21150950(+1)7h 35mB777-300ER
    Frankfurt – SingaporeDaily11400650(+1)12h 10mB777-300ER

    Unfortunately, SIA will not be mounting an Airbus A380 for SQ26/25. The double decker jumbos remain in storage, although part of the fleet will return to the skies soon. This also means those who are waiting to take a ride in the coveted Suites will just have to wait a while longer.

    For Frankfurt, there are also three times weekly Singapore – Frankfurt – Singapore SQ326/325 flights (which operate as VTL services on the FRA-SIN leg).

    Boeing 777-300ERs

    Singapore Airlines will mounting its Boeing 777-300ERs for both USA services.

    Singapore Airlines B777-300ER

    The aircraft comprises 4 cabin classes, which can take 264 passengers. The number of seats available in each cabin are as follow:

    CabinSeats
    First4
    Business48
    Premium Economy28
    Economy184

    Final thoughts

    With the resumption of these flights, SIA would have restored about two-thirds of its pre-Covid-19 roster of services to and from USA.

    These developments are a natural follow up as countries start easing border restrictions. As USA opens up quarantine-free travel for vaccinated travellers from all of EU, the Frankfurt–New York leg is definitely geared at tapping travel between Europe and USA, which traditionally see strong demand pre Covid-19.

    It would be fair to say that this will definitely not be the last of SIA’s fifth freedom ventures. The more interesting question is: where next?

  • Earn 4.4mpd with your UOB PRVI Miles Mastercard for online & mobile contactless spend

    Earn 4.4mpd with your UOB PRVI Miles Mastercard for online & mobile contactless spend

    Get up to 4.4 mpd on mobile contactless and online transactions from now and 31 Dec 2021

    If you are holding the UOB PRVI Miles Mastercard in Singapore, UOB is now offering 4.4 mpd for online or mobile contactless payments on select categories, capped at a maximum of S$4,000 spend from now until 31 Dec 2021.

    Under this promotion, you will earn up to UNI$6,000 or 12,000 additional bonus miles.

    To be eligible, you’ll need to register for the promo (see below on how) and also make sure you spend at least S$1,000 in the following categories during the three-month promotional period:

    • Dining
    • Food Delivery
    • Groceries
    • Pharmacies

    To register for the promotion, SMS in the following format to 77862:

    PM <space> Last 4 alphanumeric digits of your NRIC or Passport Number

    Example: If your NRIC is S1234567A, you will need to send “PM 567A” to 77862

    Unfortunately, this promotion is only applicable to the PRVI Miles Mastercard version, so those holding the Visa and Amex versions are out of luck.

    UOB PRVI Miles Mastercard

    Up to 4.4 mpd offer

    To earn the higher 4.4 mpd, you will need to spend within the following qualifying categories either using online and mobile contactless payment modes from now until 31 Dec 2021:

    Eligible MCCsCategory
    5411Groceries (e.g. 7-Eleven, Fairprice, Sheng Siong)
    5499Food Delivery (e.g. Deliveroo, GrabFood, foodpanda)
    5310
    5331
    5399
    5912
    Misc. Stores (e.g. Muji, Japan Home)
    Pharmacies
    (e.g. Unity, GNC, Watsons)
    5811 5812 5814Caterers, Restaurants (e.g. Brotzeit, Haidilao, Pizza Express)
    Fast Food (e.g. Cedele, Delibowl, McDonalds)
    5441Candy, Nut and Confectionery Stores (e.g. Candy Empire, Godiva, MyEureka)
    5462Bakeries (e.g. Krispy Kreme, Paris Baguette)

    Plus, you will need to ensure the spend is processed by the respective merchants in Singapore Dollars and is posted as either:

    • An online transaction via a payment gateway in Singapore, or
    • A mobile contactless transaction via Apple Pay, Fitbit Pay, Google Pay and/or Samsung Pay

    Note that contactless transactions made by tapping the physical card will not be eligible.

    Once registered, you will need to spend a minimum of S$1,000 in these bonus categories during the whole promotion period, in order to earn 11 UNI$ (3.5 UNI$ base rate + 7.5 UNI$ bonus, total equivalent to 4.4 mpd) per S$5 spent on eligible transactions charged to your card.

    The maximum bonus you can earn during the promotion is capped at UNI$6,000 (equivalent to 12,000 miles, or S$4,000 spend). One other thing to note is that eligible transactions made by your supplementary cardholders will count towards the promotion.

    For the full terms and conditions, click here.

    SMART$ merchants

    Note that SMART$ merchants are automatically excluded from this promotion, given that UOB doesn’t issue UNI$ for transactions made with these merchants.

    These merchants include:

    • Cold Storage
    • Giant
    • Guardian
    • Jasons
    • Market Place

    You will however earn UNI$ for online transactions (e.g. home delivery) at these merchants, since the SMART$ programme only applies to in-store purchases.

    When do the bonus miles credit?

    The regular 1.4 miles per S$1 spent will post according to your statement cycle, but the bonus miles will be credited to your account by 31st March 2022. While this seems like a three-month wait after the promotion ends, usually UOB posts them much earlier than that but you should expect it to come in only after the end of the promotion period (i.e. after 31 Dec 2021).

    Final thoughts

    For once UOB is doing something right – by not capping the number of registrations for a promotion!

    Having said that, this is also a pretty generous promotion: 12,000 bonus miles is a lot, coupled with a wide range of merchant categories for online and mobile contactless spend.

    Just remember to register for the promotion, clock the minimum required S$1,000 spend in the bonus categories, and earn away!

    To register for the promotion, SMS in the following format to 77862:

    PM <space> Last 4 alphanumeric digits of your NRIC or Passport Number

    Example: If your NRIC is S1234567A, you will need to send “PM 567A” to 77862