Tag: Perth

  • REVIEW: DoubleTree Northbridge Perth City, Twin Guest Room

    REVIEW: DoubleTree Northbridge Perth City, Twin Guest Room

    Perth, as the only major city on the western shores of Australia, suffer more so given it’s relatively low population base.

    Hotels in Perth are pretty sparse, with many of the bigger names, including Crowne Plaza and Hilton, built more than two decades ago and hardly refurbished. As such, it was pretty refreshing to see a new infusion of hotels into the city, including DoubleTree by Hilton and Westin as part of Tourism Western Australia’s push to revitalise the state as a preferred destination.

    The hotel I stayed in this time round is the DoubleTree Northbridge in Perth. Those familiar with the DoubleTree brand will know it’s by Hilton and have been popping up rapidly around the world in the last half decade or so.

    Hotel entrance

    The hotel

    DoubleTree Northbridge opened in September 2018. Decked out with 206 rooms over 15 floors, the hotel offers 4 room types: Regular guest rooms, regular guest rooms with panoramic view, executive rooms and deluxe executive rooms. Each of these room types come with either a King-sized bed or twin beds.

    The layout on each floor is pretty simple, with a single, long corridor and rooms flanked on both sides.

    Rooms on both sides of the corridor in the hotel

    Check-in was a fairly efficient and straightforward affair. Upon checking in, the agent offered one of the signature DoubleTree chocolate cookie, which was a great treat given that I didn’t have time for lunch before checking in.

    Front desk

    DoubleTree Northbridge also boasts an executive lounge, which I didn’t have access to for this trip as I wasn’t planning to spend a lot of time in the hotel. If you are staying in an executive room, or are a Hilton Honors diamond member, you will have access to the lounge.

    Note that the hotel doesn’t offer any secured parking, so if you are driving, you are pretty much limited to streetside parking, which can be rather challenging to find in the evenings.

    The room

    For my stay today, I booked myself the cheapest room available, which was a twin guest room. For some reason, king rooms in Australia are consistently more expensive than twin rooms, and I’ve always find myself booking a twin room to save $10 or more per night. 

    Twin guest room

    At 30 square metres, the room is pretty spacious, although not overly generous for an Australian room. Being a very new hotel, the fixtures are still in an excellent state.

    The bathroom comes with only a shower stall (there’s a rain shower) for all room types, and bathtubs are only available in the executive deluxe king room. So if that’s a must for you, you will have to pay a premium for it.

    Bathroom

    There are still the usual bath amenities, including hotel-grade bath towels and a bathrobe that are available in the room. DoubleTree Northbridge uses Crabtree and Evelyn toiletries, consistent with many other Hilton properties around the world.

    The wardrobe is designed rather interestingly, accessible from both the bedroom as well as the bathroom. Having said that, I had some trouble trying to shove my suitcase onto the luggage rack within the wardrobe, so that was one area of weakness if you ask me.

    Tiny walk-in wardrobe with the luggage rack within

    Twin beds in Australia are pretty much two singles, unlike some Asian hotels (such as in Bangkok) where the twin beds are larger in size, and four people could easily share the two beds. So if you are planning to hold more than two persons in the room, you might want to think again.

    There is a small round table with two swivel chairs right in front of the wall-mounted television, which can serve as a makeshift desk if you need to get some work done in the room.

    Multi-use table with chairs, and wall-mounted television

    There is also a fully stocked minibar within the room, complete with complimentary coffee and tea making facilities. Unfortunately, there is no coffee machine within the room, you will have to settle for freeze-dried instant coffee, although I’d very much prefer to head down to the cafe in the lobby for a flat white.

    There is complimentary wifi in the room for Hilton Honors members, which works pretty well for me when I was there. Note that the hotel claims that the wifi is for basic usage only, but I had no problems streaming shows from Netflix when I was there.

    The facilities

    Despite being a pretty compact property, DoubleTree Northbridge still packs a punch in terms of facilities. On the third floor of the hotel, there is an outdoor swimming pool with ample number of deck chairs, as well as a 24-hour fitness centre.

    Outdoor swimming lap pool (photo credit: DoubleTree Northbridge)

    The fitness centre has two treadmills, as well as a cable machine and a generous rack of dumbbells, which was sufficient for a very decent workout. As I was staying there in August, it was too cold to use the pool given it was not heated.

    24-hour fitness centre
    24-hour fitness centre

    The hotel also has a full service bar and kitchen, James St Bar & Kitchen, which was also accessible by non-staying guests. On weeknights, the restaurant offers a daily special for A$25, with featured a different dish every day of the week, plus a glass of wine.

    St James Kitchen & Bar

    Having been out the entire day, I decided to stay in for dinner at the hotel. I went for the daily special, which featured a seafood squid ink paella for the day. When it came, I must say that it was beyond my expectation both in terms of serving size and taste.

    Seafood paella

    If you would like something more substantial, or for sharing amongst larger groups, they also offer a wide-ranging menu, with tapas and share plates starting from A$6. Pastas and main meals ranges between A$20 to A$60, so there are definitely options for everyone.

    The restaurant space was also rather well appointed and spacious, although I do think it’s a little too well-lit for my liking, particularly for dinner.

    One thing I love about Australian hotels is that the hotel bars are usually quite comfortable for an evening drink, whether you are alone or with friends. The bar area of the restaurant was no exception, and given that it opens out to the main road, it was perfect for people watching as you sip on your favourite glass of chardonnay or a schooner of local beer.

    Final thoughts

    Let’s be very honest here: Australia’s hotels are usually nothing to shout about. Many of the hotels, particularly in the smaller cities, are often misses, given that tourism infrastructure spending is not a priority.

    Fortunately, Perth is on a resurgence in the last couple of years, and many new hotels have sprouted up as a result.

    DoubleTree Northbridge is a solid offering in a good part of the city. If you haven’t been to Perth, most parts of the city centre is incredibly walkable, so this is also a good place to base yourself at, whether for business or pleasure. If the hotel restaurant gets a little too boring, there are plenty of restaurants on the same street and you

    While not the top end of what the city’s lodgings can offer, the hotel itself is relatively self-sufficient and perfect for the business traveller who needs everything under one roof.

  • FLIGHT REVIEW: Singapore Airlines B787-10 Business Class, Singapore-Perth

    FLIGHT REVIEW: Singapore Airlines B787-10 Business Class, Singapore-Perth

    Singapore Airlines / 4 August 19 / B787-10 / SQ215 SIN-PER / Business class / 12K

    Earlier this year I was planning for a National Day long weekend getaway with some friends, so I decided to dump some of my miles into a Bangkok-Singapore-Perth redemption for 32,500 miles (one-way) just before the devaluation of the Krisflyer miles kicked in.

    Singapore Airlines had started operating its B787-10 on select services to Perth since earlier this year, so I thought it was prime time to check out the latest seats and service in business class.

    Singapore Airlines new generation regional business class seat

    Singapore Airlines operate 4 services between Singapore and Perth daily. Out of Singapore, two of the services are in the morning, one was in the evening and one was overnight. On the return leg from Perth to Singapore, there is one service each in the morning, afternoon, evening and overnight.

    For my SQ215 service today, departure was at 6.45pm and scheduled to arrive into Perth at 11.55pm. All Singapore Airlines Australia-bound services depart out of Terminal 3 at Changi Airport.

    Singapore Airlines business class check-in counters

    Check-in was a relative breeze with many check-in rows for customers to proceed to. As a default, business class passengers can proceed to row 6 for a traditional check-in by an agent, but they can also head to row 4 to drop their bags if they have already completed their online check-in earlier.

    The lounge

    At the time of writing, Singapore Airlines has already announced a phased refurbishment of its lounges in Terminal 3. On the day of my flight, the Krisflyer Gold lounge has moved to Murhaba Lounge, but the SilverKris lounge for business class passengers was still in operation (see my earlier review here).

    I went in for a quick glass of champagne before making my way to the gate.

    The aircraft

    SQ215 was operated by a Boeing 787-10 today. The Singapore-Perth route is operated by a mix of the regional A350-1000s, B787-10s as well as some old A330s. Singapore Airlines has most recently announced that from October onwards, the A330 will no longer be on the Perth services, so all premium cabin passengers will enjoy a lie-flat new regional business class product.

    For those following Singapore Airlines’ fleet renewal closely, you will know that SIA has now 12 Boeing 787-10 in its ranks, with another three birds joining the fleet by the end of year.

    Singapore Airlines B787-10 business cabin

    All of Singapore Airlines’ Boeing 787-10 are used for regional services, hence they only have two classes: business and economy. In business cabin, there are 36 seats over nine rows, with four across each row. In business class, the seat that Singapore Airlines have chosen is the STELIA Symphony, a brand new design that Singapore Airlines have decided on and announced with much fanfare back in 2018.

    All seats have direct aisle access, an upgrade from the previous 2-2-2 regional products found on the A330. 

    The seat

    I have done a review of this seat for my Bangkok-Singapore flight earlier this year. This time round, I had the chance to book a seat with the seat next to the window, and have the console separate my seat from the aisle. If you ask me, this is a much better option as it offers a lot more privacy.

    Seat 12F across the aisle

    Even though this is my second time on this aircraft, I still maintain that the seat feels a little tight, although arguably much less than the JAL seats. The seat comes with adjustable armrests on both sides, which one can leave up or push it down to level with the seat for a more spacious seating.

    Singapore Airlines have aligned the seats in such a way that in alternate rows, couples travelling together can choose a pair of middle seats with their seats right next to each other.

    Alternating seats for the middle pairs – choose wisely!

    As previously mentioned, the seat controls have been upgraded significantly from previous iterations of the Singapore Airlines business class seat. Loyalists will know that the previous iterations of the business class seats – especially the long haul seats – are built to be manually turned into beds upon request.

    For the Boeing 787-10, Singapore Airlines have adopted an electronically-controlled system. The seat controls are located on the side of the table-console. At a touch of the button, you will be able to recline the seat into a fully flat bed.

    Electronic controls for the seat (above the handset)

    On the side console was also a small compartment which contained the headphones, and also contained the power socket and charging ports. For take off and landings, the compartment needs to be closed, so effectively you won’t be able to charge anything during this time.

    The tray table is stowed under the in-flight entertainment screen in front of you. There is a button to eject the tray, which you then unfold into a larger table.

    The service

    Flight time today is about 4.5 hours, which is a relatively short flight. Unlike short-haul services around Southeast Asia, Singapore Airlines do provide some amenities for business class passengers, including slippers, eye masks and socks.

    From top left, clockwise: eye shades, slippers, socks

    Customarily, the cabin crew came around to offer a pre-departure drink of either champagne, juice or water. Champagne is always my choice of drink, unless it’s way too early in the day. For the uninitiated, Singapore Airlines serve Charles Hensieck champagne in business. Hot towels were also dished out during this time, as the cabin crew collected another round of drink orders for after take-off.

    Just after doors are closed and the aircraft is on its way to the runway, the cabin crew came around and swiftly retrieved all the glassware.

    Soon we are on our way. As there was only one meal service, there was no rush to serve. The cabin crew came around with the drinks that we ordered before take-off. This was when I experienced a little lapse. I had initially ordered a Shiraz, but a white wine was brought to me instead. After clarifying my order, the wine took a while to come again because the cabin crew forgot to bring it out for me. It was a relatively small matter, but for an airline who had set the bar so high with regard to service, this was a little annoying. I got an extra pour of the Shiraz (which turned out to be pretty decent) from a very apologetic leading stewardess, so I guess I’ll let this slide.

    Dinner service commenced about an hour into the flight, so if you are the sort who needs an early dinner, you’re better off grabbing a bite in the lounge first.

    As I have previewed the on-board menu earlier through Manage My Booking and wasn’t impressed with the selections, I have went ahead with a Book the Cook selection of Nasi Lemak, which the cabin crew came around to confirm just before the meal service.

    For those who are interested, the menu for the evening read as below:

    Canape:
    Singapore Chicken and Beef Satay

    Appetiser:
    Parma Ham and Mozzarella Cheese Caprese

    Main Course: choice of
    Seared Salmon Trout with Campagne Vinaigrette
    Singapore Roti Prata
    Wok-fried Beef in Black Peppercorn Sauce
    Sous Vide Pork Tenderloin with Light Tarragon Sauce

    Dessert: choice of
    Haagen Dazs Strawberry Ice Cream
    Tiramisu

    Selection of Cheese

    Fruit from the Basket

    Assorted Bread Rolls and Gourmet Breads

    Fine Pralines

    Coffee and Tea

    It’s a full meal service, and in my opinion with a little more choices than what was available on my Singapore-Beijing service.

    Having said that, Singapore-Australia flights tend to be competitive given the relatively high yields out of the Australian market, so I’m certain that Singapore Airlines will pull no stops to impressing customers with the service quality on the Australian services.

    The famed Singapore Airlines satay was served about an hour into the flight. What always amuses me is how the satay is served before they dress your table for dinner. If you don’t take either chicken or beef, you can always request for more of the other meat you prefer. On some flights, they also serve lamb satay instead of beef.

    Chicken and beef satay canapes

    Dinner begins proper once I was done with the satay. The cabin crew came around to lay out the table cloth, before dishing out the tray with the appetiser and offering yet another drink. Another crew followed closely behind, offering a choice of bread rolls and garlic bread. 

    Appetizer: Parma Ham and Mozzarella Cheese Caprese

    After the appetiser was completed, the stewardess came around to clear the plate and shortly my Book the Cook meal of Nasi Lemak was in front of me.

    For those who had not tried the dish before, it comes with sambal prawns, a slice of otah, omelette and a fried chicken drumstick. The coconut-infused rice was on point, complemented by a sweet and spicy sambal chilli. The accompaniments were pretty rich as well, making the dish a perfect one. My only complaint was the chicken, my personal preference would have been a chicken fillet rather than a chicken drumstick, so that it’s easier to manage.

    Book the Cook: Nasi Lemak

    For dessert, there was a choice between the ice cream and a tiramisu. If you have followed me long enough, you will know that I will almost always go for the ice cream. My previous experience with SIA business class desserts have always been disappointing as they tend to ‘overdo’ it, for example adding toppings to the ice cream. However, the ice cream this time round turns out pretty perfect if you ask me: a simple scoop of strawberry ice cream, topped with just a simple wedge of chocolate.

    Haagen Dazs ice cream

    I also ordered a cup of decaf coffee, which was promptly served after dessert along with a choice of pralines personally offered by the in-flight manager.

    The entire dinner service was completed in about an hour, by which time we were about half way into the flight to Perth. I rounded off the flight with another glass of Shiraz.

    Final thoughts

    The Boeing 787-10 aircraft is a boost to the Singapore-Perth services, which used to be serviced by the A330s using a regional 2-2-2 configuration in the business cabin. 

    The new seats, with all seats having direct aisle access, was a much needed upgrade, given that the only other competitor on this route, Qantas, has a similar seat type on the A330 they operate. Having said this, Singapore Airlines will be moving to a full new generation business class layout, featuring the latest regional business class product on all of its Perth flights from October 2019 onwards, operated by either the B787-10 or the A350 regional configuration aircraft.

    Sunset on flight

    Having said this, my comments about the seat comfort still stands. The in-flight entertainment screen was a little too close to my face for my liking, and the side console makes the passage between the aisle and the seat a little tight.

    This time round, as I have chosen a window seat with the seat right next to the window (as opposed to having the console next to the window), the seat felt a lot more private than my Bangkok-Singapore sector experience. These seats tend to be very popular for solo travellers, so be sure to book them as soon as you can.

    As I have mentioned earlier, the service quality of the Australia-bound services tend to be better as compared to other mid-haul destinations, and this is no exception for my flight today. So if you are ever planning a trip Down Under, you will have every reason to expect a tip-top service in SIA business class.