All posts tagged: Covid-19

Jetstar Asia extends cancellations through 31 Jul

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The Singapore-Colombo launch is also postponed until 26 Oct Jetstar Asia announced yesterday (18 Jun) that it will be cancelling all flights up to 31 Jul, except for the five weekly services that it has been operating in the past weeks. In addition, the Singapore-Colombo service which was to be launched on 1 Jul will also be pushed back to commence from 26 Oct 2020. As again, all impacted Jetstar Asia passengers will be offered a refund to the full value of their untraveled booking in the form of a travel credit voucher. Jetstar Asia has already announced an enhancement to its credit vouchers, extending the validity from the original six months to a year. The credit voucher can also be used in multiple bookings. Note that passengers with a booking to/from the Philippines, Australia, Sri Lanka or Japan are requested to wait to receive a letter from Jetstar regarding available options, which will likely include a cash refunds as protected until local consumer laws. Jetstar Asia services still operating Since late April, Jetstar has been operating …

Jetstar Asia extends validity of credit vouchers to 12 months

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The vouchers were previously only valid for six months from date of issue. Many people are probably be holding on to a handful of travel credit vouchers from airlines, given the spate of cancellations that happened since Covid-19 hit the world in a big way. As the pandemic stretches out and continue to batter the aviation industry, Jetstar has updated its policy around the credit vouchers that it has earlier issued for cancellations. Jetstar Asia extends the validity of vouchers to 12 months Good news to those who are holding Jetstar Asia credit vouchers: the validity of the vouchers have been extended from six to 12 months, from the date of voucher issue. In addition, the credit voucher can now be used over several transactions, instead of a single one under its usual terms and conditions. This news was made known in an email to customers today: We wanted to let you know that we’ve made the Jetstar credit voucher you received for booking [redacted] even more flexible. From today, all new and existing unused …

Singapore Airlines commences transit arrangements for passengers from Australia, New Zealand

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Transit via Singapore only applicable for customers travelling one-way from seven cities in Australia and New Zealand Singapore Airlines announced Tuesday (11 Jun) that it has gotten regulatory approvals to facilitate transit journeys from a handful of cities in Australia and New Zealand. Singapore authorities have earlier announced that it will allow transit passengers once again from 2 Jun, subject to regulatory approval of airlines’ plans to manage these passengers. The onus was on airlines to submit a proposal in managing to health risks and segregating transit passengers away from departing passengers. Singapore Airlines transit-approved origin cities Customers travelling from the following cities will be allowed to transit in Singapore: Australia: Adelaide Brisbane Melbourne Perth (on Scoot) Sydney New Zealand: Auckland Christchurch Note that the transit arrangement is only applicable one-way from Australia and New Zealand to any other SIA destinations. There is currently no transit arrangements for journeys via Singapore into Australia and New Zealand, so customers from anywhere else wanting to visit these two countries will have to find alternative routings. New Transit …

Emirates resumes flights to Singapore from 17 Jun

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Emirates expands list of destinations served to 29 cities as UAE starts accepting transit passengers again Middle East carrier Emirates will commence flights to an additional 16 cities starting 15 Jun, as the country starts opening up its airport to transit passengers again, paving the way for connecting passengers between Asia and the rest of the world. At the height of the coronavirus situation, the airline maintained a handful of destinations from UAE, although these links mainly serve foreigners who with to leave UAE and return to their home countries. Full list of destinations served from mid June Since this week, Emirates has begun slowly reintroducing flights to some destinations, including Pakistan, the Philippines, with the largest lot of 16 other cities from 15 Jun. The full list of destinations that Emirates will serve after 15 Jun, is as follow: Asia/Australasia Middle East Europe Americas Currently operating MelbourneSydney FrankfurtLondon-HeathrowMadridMilanParis ChicagoToronto From 8 Jun LahoreKarachiIslamabad From 11 Jun Manila From 15 Jun Hong KongJakartaKuala LumpurSeoulSingaporeTaipeiPerthBrisbane Bahrain AmsterdamCopenhagenDublinManchesterViennaZurich New York JFK Emirates operating to Singapore three times …

Singapore Airlines and Silkair ramp up capacity for June and July 2020

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The carriers will operate over 800 flights to and from 27 cities over the next two months, up from the 15 cities served in May In another encouraging news, Singapore Airlines and Silkair announced on Monday (1 Jun) that it will be expanding the list of destinations they will fly to in June and July. Both carriers will operate to a total of 27 cities across 18 countries/territories. Transit through Singapore still not possible yet While this expanded network is a move towards allowing passengers to transit through Singapore in the near term, SIA has mentioned transit is still not possible for now until its plans for transfer procedures have been finalised. The Singapore aviation authority has earlier announced that transit passengers will be allowed through Changi Airport from today (2 Jun), subject to approvals of plans submitted by airlines on safe transfers of passengers. The transit market will be critical to Singapore Airlines and Silkair, given that roughly a third of all passengers travelling through Changi are transit passengers, and most of these passengers …