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Singapore Airlines extends transit arrangements to more countries

Passengers from China, Japan, and South Korea can now transit via Changi

In another good turn of events, Singapore Airlines announced on 22 Jun that customers from China, Japan and South Korea can now travel via Singapore to any points on the SIA network, including destinations served by Silkair or Scoot.

Singapore Airlines has earlier commenced transit facilities for passengers travelling from Australia and New Zealand since 11 Jun. 

Tickets for these new transit flights have been made on sale since 23 Jun (Tue) on the Singapore Airlines website.

Approved points of departure

As of 23 Jun, these are the approved cities of origin where passengers are allowed to transit via Changi:

CountryCityServed by
AustraliaAdelaideSingapore Airlines
BrisbaneSingapore Airlines
MelbourneSingapore AIrlines
SydneySingapore Airlines
ShanghaiSingapore Airlines
Hong Kong SARSingapore Airlines / Scoot
JapanOsakaSingapore Airlines
Tokyo-NaritaSingapore Airlines
South KoreaSeoul-IncheonSingapore Airlines
New ZealandAucklandSingapore Airlines
ChristchurchSingapore Airlines

Note that this list applies only for outbound journeys. For customers who wish to book return flights, both of the origin and destination must be on the approved list. For instance, customers who wish to fly from Sydney to Kuala Lumpur can only buy a one-way ticket, but customers who wish to fly from Sydney to Shanghai will be allowed to purchase return tickets.

The new Changi transit experience

In announcing the transit arrangements earlier in June for passengers from Australia and New Zealand, transit passengers will be herded to a transit holding area (THA) that is separate from passengers departing from Singapore.

Transit holding area for transit customers

In addition, Singapore Airlines is also seating transit passengers in a different zone on the aircraft from their point of origin, separate from other customers ending their journeys in Singapore.

Once in Singapore, transit passengers will disembark last, after all the other passengers leave the aircraft. This group of passengers will be escorted to the nearest THAs located near A21 or at gate C3, by ground staff. Transit passengers will not be allowed to visit any shops, restaurants, lounges and any amenities along the way.

If the transit time is 75 minutes or less, customers wil lbe escorted directly to the departing flight’s gate hold-room.

There will be a temperature screening area at the entrance of all the THAs, and only authorised passengers and staff will be allowed into the THAs. Transit passengers should also note that they are required to wear a mask at all times, except when they are eating, drinking or smoking.

Note that premium passengers will still not be able to access the SilverKris lounge for now and will have their own dedicated area at the THAs, with free refreshments.

Changi Airport has published a video outlining the experience, which you can watch here:

New Changi Transit Programme

Transit hotel now open

Changi Airport’s transit hotel, Aerotel, located at Terminal 1 is now open for passengers with long layovers. Transit passengers who have made bookings should inform the Changi Experience Ambassador on duty for assistance, who will escort them to the hotel. 

Aerotel, Singapore Changi Airport Terminal 1

Note that transit passengers who book a transit hotel room will be required to remain in their rooms the entire time of their stay, and will not be allowed to roam around the temrinal. Upon check-out, they will be escorted to either the THAs or their gates.

Final thoughts

CAAS has earlier told The Straits Times that “hundreds” of customers have transited via Changi Airport since transit traffic reopened to passengers in mid-June. With this expansion of the ‘white-list’ of countries, the number is expected to go up significantly, as global travel resumes in a steady fashion.

CAAS has also said that it is now assessing applications from other airlines on transit arrangements, so we can only hold our breathe and wait for other airlines to resume their flight via Changi Airport.

Of course, this transit arrangement is far from the original Changi experience, but in a time like this, being able to travel from point A to point B is certainly more essential than the transit experience. We will all yearn for the day where we can roam freely once again, but I guess we can only sit and wait for that day to arrive.

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